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NachoTuesday: Customer Service as a Competitive Advantage (Ft. Tom Jordan, CEO of Malcolm!)
Season 1 · Episode 179

NachoTuesday: Customer Service as a Competitive Advantage (Ft. Tom Jordan, CEO of Malcolm!)

NachoTuesday thought leadership interview series with real SaaS Founders, VCs, and Leaders · NachoNacho

February 4, 202439m 17s

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Show Notes

Welcome to NachoTuesday!

In these webinars, you will learn about incredible new SaaS tools to grow or manage your business and exclusive “behind the scenes” stories about how these companies were started, lessons from key executives, and professional insight into key industry themes.

In this webinar, we'll cover the following:

  • How to automate customer service without sacrificing on a great customer experience.
  • How to leverage customer service as a strategic advantage where even the smallest startups can compete and win against enterprise companies.
  • Lessons and insights from an experienced software and customer service leader.

Featuring:

Tom Jordan, Founder at Malcolm!

Andy Karuza, Marketing Lead at NachoNacho

Learn more about Malcolm! and save: https://nachonacho.com/product/malcolm