Episode 32
Ep. 32 | From Psychiatry to Property Management: A Calm Urgency for Leading with Confidence
July 17, 20251h 3m
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Show Notes
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Kevin Owens, President of Property Management at RKW Residential, for a compelling conversation about confident leadership, intentional tech adoption, and creating a Ritz Carlton-level resident experience. Listen in to hear Kevin:
- Share how his unconventional path—from a psychiatric hospital program director to senior housing and then multifamily—shaped his calm urgency, people-first mindset, and relentless drive to grow and lead with perspective
- Reflect on his decision to join RKW after a transformative year in consulting, and how the company’s alignment of tech and heart, powered by Alfred, convinced him it was the right next chapter
- Break down his belief in starting innovation at the user level, building tech that elevates—not replaces—people, and why true differentiation in multifamily means balancing high-touch care with high-tech tools
Topics
technologyproperty managementmulti-familysoftware