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Ep. 30 | Sleepovers in Cars to Beds of Their Own: A Compliance Leader’s Reminder of the Mission
Episode 30

Ep. 30 | Sleepovers in Cars to Beds of Their Own: A Compliance Leader’s Reminder of the Mission

Multi-Family Grit

July 3, 202542m 8s

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Show Notes

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Mitzi Hoag, Vice President of Compliance at Gateway Management Company, for a powerful conversation about redefining affordable housing compliance through innovation, collaboration, and compassion. Listen in to hear Mitzi:

  • Share how a chance encounter in a grocery store led to a 24-year career in affordable housing—and how her early experiences on site shaped her passion for training, process improvement, and resident-first solutions
  • Break down Gateway’s cutting-edge compliance strategy, including a first-of-its-kind AI file review tool that’s eliminating inconsistencies and helping site teams accelerate move-ins with clarity and trust
  • Reflect on the role of centralized leasing, digital applications, and income averaging in meeting the urgent needs of today's workforce—and why every compliance file represents more than paperwork: it’s a family waiting for a home

Topics

technologyproperty managementmulti-familysoftware