Episode 20
Ep. 20 | From Immigrant Struggles to Property Management Success: Navigating Challenges with Determination
April 24, 202549m 8s
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Show Notes
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Issa Mider-Martinez, Vice President of Operations at Mountain States Property Management, for a deep dive into leadership, customer service, and the challenges of managing in the property management industry. Listen in to hear Issa:
- Share her inspiring, novel worthy story, from overcoming early challenges as an immigrant to becoming a high level leader in operations,
- Explain how she's kept her company performing at 4% higher occupancy than the competition in a highly competitive market
- How a seemingly small communication error can create massive hard and soft cost losses.
Topics
technologyproperty managementmulti-familysoftware