Episode 270
EP 270 Vendor Break-ups: When Staying Costs More Than Leaving
MSP Unplugged · Paco Lebron and Rick Smith
May 6, 202538m 54s
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Show Notes
In this episode of MSP Unplugged, we dive into a topic every MSP faces eventually: when it's time to part ways with a vendor. Whether it's poor support, broken promises, rising costs, or lack of innovation, sticking with the wrong vendor can hold your business back. We discuss the warning signs that it's time to reevaluate the relationship, how to assess the real cost of staying, and the steps to take for a smooth transition. We also share personal experiences and tips on navigating tough conversations, maintaining professionalism, and protecting your clients during a switch. Key takeaways:
- Red flags that signal a vendor relationship is failing
- How to measure the cost of inefficiency vs. loyalty
- The right way to plan and execute a vendor transition
- Why staying too long can damage your service and reputation
Full Video Podcast Link: https://youtu.be/ROEItkZiLy4
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: [email protected]
Rick Smith from Renactus Technology
Email: [email protected]
Corey L Kirkendoll from 5K Technical Services