Episode 292
Back in the Studio: MSP Updates, Big Changes & Lessons Learned
MSP Unplugged · Paco Lebron and Rick Smith
January 13, 202627m 59s
Audio is streamed directly from the publisher (traffic.libsyn.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Paco's back in the studio after a packed stretch — welcome to the first episode of MSP Unplugged's return!
Catch up on the latest:
- Quick tips & tricks: Affordable branded backups with Aaron's Auto Glass Fabs (just $66!), seamless data migration via SQLBackupAndFTP, and troubleshooting ControlOne VPN/DNS issues.
- Big updates at ProdigyTeks: Ditching bundled Microsoft costs (saving thousands!), shifting from flat IG tiers to flexible Service Desk, NOC, and SOC offerings — now with built-in legal protections if clients opt out of security.
- Real talk from the last 6 months managing a roll-up: Everyone faces the same resource challenges (time & money), no one's "better" — just different approaches, and how I can now offer MSPs real lifelines for scaling, exit, or legacy.
- Community vibes: Hosting a local MSP lunch with JATAG Solutions (DM if interested!), plus big news on TechCon Unplugged (date/location reveal soon!).
CTAs - Subscribe on Apple/Spotify/YouTube: https://mspunplugged.com - Join the newsletter: https://mspunplugged.com
CREDITS Hosts: Paco Lebron - MSP Owners Group / ProdigyTeks