Episode 310
Episode 310: Loan Officer Retention Strategies
Mortgage Manager Playbook · Pat Sherlock
March 15, 202623m 51s
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Show Notes
Pat Polson, SVP, Div. Sales Mgr for NC/VA/TX. Key highlights: retention starts in recruiting, not after the hire; managers must uncover a candidate’s real “why”; day one onboarding must create a “wow” experience; retention requires ongoing manager involvement; and lenders must be honest, intentional, and structured.