Episode 170
Episode 170: Reputation Management: How to Ensure a Positive Reputation in 2022
Mortgage Manager Playbook · Pat Sherlock
November 28, 202122m 35s
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Show Notes
AJ Franchi, President & COO, Gold Star Mortgage Financial, talks about Reputation Management: How to Ensure a Positive Reputation in 2022. Highlights include: building relationships with investors; focus on customer experience; pick a platform to tell your story and thoughts on Net Promoter Score. AJ has been in the mortgage industry for over 13 years and he offers some important tips on Reputation Management.