
Episode 29
Episode 129: Planning for Tomorrow in a Volatile Marketplace
Mortgage Manager Playbook · Pat Sherlock
September 6, 202020m 58s
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Show Notes
Mike Fontaine, Chief Operating Officer/CFO, Plaza Home Mortgage talks about Planning for Tomorrow
in a Volatile Marketplace. Highlights include: establish a strategic committee; look for big wins; erase
customer pain points; don’t forget about the future when busy and scorecard metrics.