Full Show: Residential School denialism, A useless masters degree & Terrible customer service
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Show Notes
How to respond to residential school denialism
Guest: Sean Carleton, Ph.D Associate Professor, Departments of History & Indigenous Studies
Even a Masters Degree won’t help you get a job anymore
Guest: Viet Vu, Manager of Economic Research at the DAIS Public policy think tank at Toronto metropolitan University
Customer Service lines are dropping calls on purpose?
Guest: Amas Tenumah, Author & keynote speaker and consultant in Customer Experience, Technology & Stoicism.
The Canada post strike is hitting seniors the hardest
Guest: Gabrielle Gallant, director of policy at the National Institute on Ageing
What is the Dunning-Kruger Effect?
Guest: David Dunning, American social psychologist and professor of psychology at the University of Michigan
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