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John MacKenzie chats with Nigel and Kirstie Spiller who tell their horror story of waiting a month for lost luggage.

John MacKenzie chats with Nigel and Kirstie Spiller who tell their horror story of waiting a month for lost luggage.

Mornings with John Mackenzie · Mornings with John Mackenzie

January 19, 202313m 42s

Show Notes

John MacKenzie chats with Nigel and Kirstie Spiller who tell their horror story of waiting a month for lost luggage.

Their experience comes as airline operators have been facing pressures after losing luggage and baggage handlers being caught mistreating customers' personal items.

Mr. Speller gave a word of warning, "Take photos of everything... of your bags, of security tags". Photos can help you identify your luggage to operators in the event of misplacement.