Season 3 · Episode 40
The role of mediation when you have a dispute with a bank or insurer
Money Talks · CNA
January 13, 202523m 13s
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Show Notes
Common disputes customers face with financial institutions include having their bank accounts frozen due to fraudulent transactions or not understanding why their insurance claims were rejected. So how can these issues be resolved?
Eunice Chua, CEO of the Financial Industry Disputes Resolution Centre (FIDReC) shares with Andrea Heng how mediation can help.
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