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"We Want Our Clients to Fire Us," Says Khierstyn Ross, Founder and CEO of 'Launch and Scale'
Season 11 · Episode 34

"We Want Our Clients to Fire Us," Says Khierstyn Ross, Founder and CEO of 'Launch and Scale'

Monday Morning Radio · Dean Rotbart

April 10, 202337m 13s

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Show Notes

For the head of a successful business coaching firm, Toronto-based Launch and Scale, Khierstyn Ross, founder and CEO, has an odd goal.

"We actually want our clients to fire us," the e-commerce strategist tells host and award-winning journalist Dean Rotbart.

Khierstyn is crazy — crazy like a fox. Her firm's mission is to help launch and scale online brands until they achieve $3 million in annual sales. She's done that successfully for dozens of brands.

However, by the time her clients' sales grow to $10 million in yearly revenues, Khierstyn says her nestlings need to move on. That is, fire her before she fires them.

Whether you're a startup or long-established, Khierstyn's growth methodology and operational discipline are sure to impress you.

Photo: Khierstyn Ross, Launch and ScalePosted: April 10, 2023Monday Morning Run Time: 37:12Episode: 11.34