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The World's Most Costly Business Utterances

The World's Most Costly Business Utterances

Monday Morning Radio · Monday Morning Radio

March 12, 201748m 35s

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Show Notes

They are everyday business-world expressions that we all use and take for granted. But they are costing American companies a fortune in missed opportunities and bad decisions.

For example:

  • The customer is always right
  • We can probably do that in-house
  • You get what you pay for
  • We're too swamped for that now

Jack Quarles, an entrepreneur and procurement expert, is author of "Expenses Sentences," a book that promises to debunk our most common expressions and rewrite the business vernacular.

Tune in this week as Jack not only shares with host and reputation coach Dean Rotbart some of the business world's costliest sentences, he also offers wise ways to reply to the bosses and colleagues who utter them.

Photo: Jack Quarles, Expensive Sentences Posted: March 13, 2017 Monday Morning Run Time: 48 minutes 34 seconds