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Advanced CX at Scale with Tony Schettino, VP at Hexaware

Advanced CX at Scale with Tony Schettino, VP at Hexaware

Modern CTO · ProSeries Media

December 15, 202142m 2s

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Show Notes

Today we’re talking to Tony Schettino, VP at Hexaware. And we discuss how Hexaware takes a holistic approach to customer experience, implementing technology at every level. How NLU and NLP AI models have evolved, and tips for being a lifelong learner.


All of this right here, right now, on the ModernCTO Podcast! 


To learn more about Hexaware, check them out at https://hexaware.com

In case you missed it: check out the other 2 episodes we've released with executives at Hexaware: