Mission Critical with Lance Chung

What does it mean to create something grounded in community, but built to reach the world? In this episode of Mission Critical, Lance sits down with Stacey Aglok MacDonald and Alethea Arnaquq-Baril—the visionary creators and showrunners behind North of North, the first-ever Inuit-led scripted drama produced by CBC and APTN and getting ready for its global Netflix debut.Set against the vast and icy landscape of the Arctic, North of North radiates warmth through its humor, its characters, and its unapologetic point of view—it’s a cultural response to a much bigger conversation. As governments and industries set their sights on Arctic development, North of North reminds us that the people who have always called the North home must have a seat at the table—and a voice in the narrative.In a world where media often gets Indigenous stories wrong, Stacey and Alethea are leading a new wave of filmmaking: deeply rooted in Inuit identity, brimming with universal themes, and ready to be embraced on the world stage. This is a conversation about storytelling as resistance, the power of laughter in the face of hardship, and why the future of cinema might just be found in the farthest corners of the North.Episode Highlights & Takeaways:Why “North of North” had to be shot in Nunavut—and how the land became a character in itself.Balancing local authenticity with global resonance: telling stories for Inuit communities and the world.The warmth of the Arctic: reframing stereotypes about northern life through humor, fashion, and human connection.Reclaiming Arctic narratives: how the show mirrors real-life debates around land use, research, and Indigenous sovereignty.The future of Indigenous-led film: breaking through systemic barriers and carving out new creative pathways.Comedy as a cultural tool: how laughter helps unpack trauma and build connection across communities.What global distribution through Netflix means for Inuit visibility and storytelling on the world stage.Advice for emerging Indigenous storytellers on staying grounded while dreaming big.

Department stores are disappearing—Nordstrom pulled out of Canada, Neiman Marcus and Bergdorf Goodman were swallowed up into Saks Global, Hudson's Bay is liquidating, and direct-to-consumer brands are reshaping the retail landscape. But Holt Renfrew (you know them, that Canadian luxury destination with the iconic magenta shopping bags) continues to stand strong. It's an impressive feat considering the brand's almost 200-year history. So, what does it take to not just survive, but thrive in today’s evolving luxury market?In this episode of Mission Critical, Lance sits down with Sebastian Picardo, President and CEO of Holt Renfrew, to explore the evolving definition of luxury and the future of multi-brand retail. From his first brush with luxury in Argentina to navigating Holt Renfrew through a rapidly changing landscape, Sebastian shares personal insights, leadership philosophies, and the strategic vision that keeps Holt Renfrew at the forefront of the industry.They discuss:The emotional and experiential aspects of luxury in 2025.How Holt Renfrew stays relevant in an era where brands are going direct-to-consumer.The crucial role of relationships in luxury retail.Balancing heritage with innovation.Key Takeaways:Luxury is more than price—it’s about emotion, purpose, and connection.Multi-brand retailers must define their own identity beyond the brands they carry.Personal service and relationships are the true product in luxury retail.Sustainability and heritage can coexist with innovation.Navigating uncertainty requires a long-term vision and a strong company culture.If you’re curious about the future of fashion, retail, and what it takes to lead a legacy brand in a rapidly changing industry, this is the episode for you. Let's get into it.

With a snap election just called for April, the pressure is on to get young Canadians to the polls. But will they show up? Youth voter turnout has historically lagged behind older demographics, and trust in political institutions is at an all-time low. In an era of misinformation, democratic backsliding, and global instability, is democracy failing young people—or have young people lost faith in democracy?To help unpack these questions, Lance chats with Samantha Reusch, Executive Director of Apathy is Boring—a national, non-partisan organization that has spent 20 years working to increase youth engagement in Canadian democracy. A leading voice on democratic reform and voter participation, Samantha has dedicated her career to ensuring young people feel heard in the political process. Under her leadership, Apathy is Boring has helped mobilize thousands of first-time voters.In this episode, we explore:✅ Why youth voter turnout remains low—and what’s keeping young Canadians from the polls.✅ How global politics is shaping youth perceptions of democracy.✅ The role of misinformation, social media, and tech algorithms in political disengagement.✅ What needs to change in Canada’s electoral system to better serve young voters.✅ Apathy is Boring’s innovative strategies to mobilize youth, including Count Us In and Table Topics.✅ Samantha’s call to action for young Canadians ahead of the 2024 Canadian federal election.This election could define a generation. But what will it take to get young Canadians to the polls? Let's get into it.🔗 Resources & Links:📌 Apathy is Boring: apathyisboring.com📌 Take the vote pledge: https://www.apathyisboring.com/votepledge📌 The Feed newsletter: https://www.apathyisboring.com/feed

DEI has become one of the most polarizing conversations in the corporate world, especially in the 2025 Trump era. Is it a critical business strategy, or just corporate virtue signaling? On this episode of Mission Critical with Lance Chung, Lance sits down with Laura McGee, CEO of Diversio, to cut through the noise and uncover what’s really happening behind the headlines.McGee shares how Diversio is using AI and data analytics to make workplaces more productive—and why the backlash against DEI is based more on perception than reality. She breaks down the myths surrounding diversity efforts, reveals the surprising truth about which companies are actually pulling back, and explains why leaders should embrace uncomfortable conversations instead of avoiding them.Key Takeaways:The media’s portrayal of DEI is misleading—most companies aren’t canceling it, they’re rebranding it.Why fear, not facts, is the biggest barrier to progress.The global differences in how companies approach inclusion—and what North America gets wrong.How to shift the DEI conversation from divisive to productive.It’s time to separate fact from fiction. Listen now.

Building an incredible brand is one thing—leading it through an industry shift is another. Joanna Griffiths created Knix to disrupt the intimates industry, making inclusivity and body positivity the foundation of a global movement. In this episode, Lance chats with Joanna about what it really takes to build a brand that lasts—and why simply selling a product isn’t enough anymore. Joanna opens up about navigating the challenges of scaling a business, staying independent in an era of multi-million-dollar acquisitions, and why she believes the body positivity movement is at risk of disappearing. Plus, we dive into the impact of the current Canada-U.S. trade tensions on entrepreneurs and what it means for the future of consumer brands.Key Takeaways:🔹 Disruption vs. Innovation: Why the most successful brands aren’t just filling a market gap—they’re changing consumer behavior.🔹 The Truth About Body Positivity: Has the fashion industry quietly abandoned the movement in favour of Ozempic-fueled ideals?🔹 The Reality of Leading Through Uncertainty: How global trade wars and shifting economic policies are making it harder than ever for Canadian entrepreneurs.🔹 Fundraising With Integrity: Joanna’s unapologetic approach to weeding out bad investors—and why she refused to compromise on her vision.🔹 The Future of Brand Loyalty: What today’s consumers really care about, and how businesses can stay relevant in a rapidly changing landscape.This is a conversation about power, influence, and the new rules of leadership in an era of disruption. 🎧 Listen now!Subscribe to Mission Critical with Lance Chung for more takeaways from today's greatest disruptors.

In this episode of Mission Critical, we sit down with Lily Li—investment counsellor, socialite, and philanthropist—who shares her remarkable journey from immigrating to Canada to making a name for herself in the male-dominated world of finance. Lily opens up about the challenges she faced breaking into the industry, how she built a powerful network, and why giving back is at the heart of her success. Tune in for an inspiring conversation on resilience, reinvention, and redefining what it means to be a leader.

In this episode of Mission Critical, we sit down with Jake Karls, co-founder and "Chief Rainmaker" of Mid-Day Squares, the Canadian chocolate company that's redefining snacking—and business culture. Jake shares his unfiltered insights on what it takes to build not just a successful brand, but a powerhouse team that believes in your mission. From cultivating habits that help you step into your leadership persona to fostering a company culture rooted in authenticity and transparency, Jake gets real about the highs and lows of entrepreneurship. Whether you're launching a startup or leading a team, this episode is packed with actionable advice on how to lead with purpose and build a business that stands out.

In this episode, we dive into MasterChef Canada winner Eric Chong's unique journey from the lab to the kitchen, but more importantly, the realities of life as a restaurateur—the sacrifices, the endless grind, and the unwavering commitment it takes to succeed. The owner of the newly-opened aKin Toronto, Eric gets real about the highs and lows of the industry and what keeps him pushing forward, even when the pressure feels overwhelming.Tune in to Lance and Eric’s conversation for an honest, behind-the-scenes look at the restaurant world, the personal toll of chasing your dreams, and what it really means to dedicate your life to the craft.This episode is part of our MOMENTUM series, presented in partnership with Monogram Appliances Canada, celebrating Asian-Canadian stories that inspire and lead the way forward.

Chef Eva Chin is redefining what it means to be a steward of culinary culture. As the Culinary Director of Hong Shing and owner of Yan Dining Room in Toronto, she masterfully blends tradition with innovation, proving that Chinese cuisine isn’t static—it’s dynamic, seasonal, and deeply personal. In this episode, we explore her journey from growing up on a farm to working in global culinary hotspots like New York and Hong Kong, and how those experiences fuel her bold vision for the future of food.Listen to Lance and Eva's discussion for an insightful, thought-provoking conversation that will challenge how you think about Chinese cuisine, leadership in the food industry, and the power of food to drive meaningful change.This episode is part of a larger series called MOMENTUM, presented in partnership with Monogram Appliances Canada, which celebrates Asian-Canadian stories.

In this episode, serial entrepreneur Yung Wu shares his unwavering belief that true progress in innovation comes from embracing different perspectives. As the former CEO of MaRS Discovery District (@marsdiscoverydistrict) and co-founder of the Coalition of Innovation Leaders Against Racism (@cilar_canada), Wu has been an instrumental force in driving diversity in the tech and business sectors.By fostering collaboration and confronting biases head-on, Wu is not just advancing business opportunities; he's reshaping the entire framework of Canada’s entrepreneurial ecosystem.This episode is part of MOMENTUM, a special series in partnership with Monogram Canada that celebrates and explores the journeys of Asian-Canadian leaders.

In this episode, Lance sits down with award-winning architect Omar Gandhi of Omar Gandhi Architects to explore the artistry, philosophy, and impact behind his work. Omar delves into what defines a great design experience, how architecture can foster meaningful relationships, and what our buildings reveal about us as a society. He shares pivotal moments from his journey, the influence of his East Coast roots, and his approach to navigating diverse landscapes like Halifax and Toronto.From balancing modern aesthetics with environmental and cultural contexts to pushing boundaries through innovation, Omar offers insights into creating designs that are both timeless and transformative. We also discuss the role of architecture in sustainability, community building, and social change, and how Omar views his legacy in shaping Canada’s architectural identity.

In this episode, serial entrepreneur, hospitality expert, and beverage consultant Evelyn Chick shares how she turned a pandemic layoff into an opportunity to build her thriving business empire. From navigating the challenges of entrepreneurship to advocating for diversity and inclusion in hospitality, Evelyn opens up about her journey and the best advice she has to offer others navigating a similar path in Toronto's vibrant food and drink community.This episode is part of MOMENTUM, a special series in partnership with Monogram Canada that celebrates and explores the journeys of Asian-Canadian leaders.

In this episode, we sit down with Sasha Plavsic, the visionary founder of ILIA Beauty, to explore how she revolutionized the clean beauty industry. Sasha shares the personal story that inspired ILIA, her approach to blending sustainability with high-performance formulas, and the challenges of balancing innovation with ethical responsibility. From a humble start to becoming a global powerhouse, ILIA is redefining beauty standards, proving you don’t have to compromise on quality or values.

As the driving force behind Toronto’s acclaimed Gusto 54 Restaurant Group, Janet Zuccarini is a rare blend of visionary and architect, crafting a culinary empire that pays homage to her Italian heritage while pushing the boundaries of what hospitality can be. Her restaurants, including the beloved Gusto 101 and the pasta-centric Felix Trattoria in Los Angeles, are more than dining destinations; they are community anchors, each designed to deliver a dining experience that balances warmth and precision, artistry, and authenticity. For Janet, food has always been a universal language, a bridge connecting diverse backgrounds around a shared table. Rooted in her Italian upbringing, where meals were occasions for connection, she’s made it her life’s work to recreate that sense of gathering and nourishment for her guests. It’s this deeply personal ethos that informs each of her ventures. From hiring top-tier culinary talent to preserving traditional food craftsmanship, she’s not just feeding patrons—she’s honouring culture and tradition, making her restaurants feel like living museums that celebrate the artistry of handmade dishes.  In this episode, Lance sits down with Janet over a shared meal at her restaurant, Gusto 501, to talk about her entrepreneurial journey and business strategy, preserving culinary culture, and her most memorable meal at one of her restaurants (hint: Al Pacino may have been present).

In this episode, Lance sits down with Emily O’Brien, the inspiring founder of Comeback Snacks, whose entrepreneurial journey took root in an unexpected place: behind bars. From crafting gourmet popcorn flavours to driving meaningful change, Emily has turned a rocky past into a powerful platform for advocacy and second chances. Throughout their chat, Lance and Emily delve into her story of resilience and transformation, exploring how Comeback Snacks is not only breaking barriers in the snack industry but also leading efforts toward prison reform and reducing stigma around formerly incarcerated individuals. Listen as Emily shares insights on building a business with purpose, the challenges of navigating reentry, and her mission to create pathways for redemption and empowerment.

In this episode, Connie Lo, co-founder of Three Ships, joins Lance to discuss her journey in building a clean skincare brand with a mission to make beauty accessible for all. Connie shares her entrepreneurial story, from bootstrapping the company with just $4,000 to achieving significant growth and recognition in the industry. Throughout the conversation, she opens up about the challenges facing women in business, her experience as a young entrepreneur, and the importance of maintaining transparency and authenticity in the beauty world. Connie also dives into the evolving consumer demand for clean beauty, why sustainability matters, and the future of Three Ships. Tune in for an inspiring and honest look at entrepreneurship in the beauty space.This episode is part of MOMENTUM, a special series in partnership with Monogram Canada that celebrates and explores the journeys of Asian-Canadian leaders.

In the high-pressure world of competitive figure skating, Canadian Olympian Piper Gilles has carved out a name for herself, not only through her artistry and athleticism but also through her resilience and advocacy.  Beyond the rink, Piper is a vocal advocate for women’s health and has turned her personal battle into a mission to inspire and educate. While being an elite athlete comes with its own share of personal sacrifice and struggle, it was her diagnosis with Stage 1 ovarian cancer in the spring of 2023 that tested the resilience and fortitude that she had built up for herself throughout the course of her career.  In this episode, the two-time Canadian Olympian and three-time World Figure Skating Championship Medalist sits with Lance and discusses her artistry through sport, advocacy, and celebrating her accomplishments in life. 

In this episode, presented by Monogram Appliances Canada, Lance sits down with Madelyn Chung, founder of The RepresentASIAN Project, to discuss the complexities of cultural identity, Asian representation in media, and the ongoing work of breaking down systemic barriers within and outside the Asian community. Madelyn shares candid insights into her personal journey of embracing her roots, the impact of pivotal moments like Crazy Rich Asians, and how her platform has evolved to showcase not just success stories, but the nuanced experiences that make up the Asian diaspora. From navigating colorism and internal racism to advocating for solidarity between BIPOC communities, she opens up about the challenges and triumphs of amplifying Asian voices in media and beyond. This episode is part of MOMENTUM, a special series in partnership with Monogram Canada that celebrates and explores the journeys of Asian-Canadian leaders.

In the high-stakes world of professional hockey, Emerance Maschmeyer and Geneviève Lacasse share a story that uniquely sets them apart from their contemporaries. Both elite goaltenders with careers that span the highs of international competition (both were part of Canada’s national team) and the grit of the newly launched Professional Women’s Hockey League (PWHL), they’ve faced it all. But off the ice, they’ve built a partnership that’s as formidable as their game-day personas. Navigating the pressures of elite sport, national team selections, and the rollercoaster of wins and losses, Emerance and Geneviève are redefining what it means to be a power couple in modern sports.  Speaking at the inaugural GLORY Sports Summit with Lance, the dynamic duo break down the art of balancing competition with connection, advice for aspiring athletes, and what it really takes to succeed at the highest level—together.

Renowned for his dynamic fusion of pop culture iconography, Takaski Murakami has had a formidable impact on culture and art. From his groundbreaking partnership with Louis Vuitton to his haunting work for musician Billie Eilish, collaboration has always played a pivotal role in the Tokyo-based artist’s creative journey.On the latest episode of the Mission Critical podcast, Lance sits down with the renowned artist for an intimate discussion about his career, collaboration, and what brought him to Toronto for the first time.

In this episode of Mission Critical, Lance welcomes David Shoemaker, the dynamic CEO and Secretary General of the Canadian Olympic Committee. As the world anticipates the 2024 Summer Olympics in Paris, Shoemaker offers a compelling look into his distinctive leadership style and what it's like to lead an organization as unique as his. Elsewhere in the episode, Lance and David discuss the unifying power of sport in fostering community and national pride, and why 2024 is a milestone year for achieving gender equity.

In the sequined, high-camp world of drag, few names shine as brightly as Brooke Lynn Hytes. From her transformative experience on RuPaul’s Drag Race to her burgeoning media empire as host of Canada’s Drag Race, she has not only captivated audiences with her stunning performances but has also become a beacon of queer visibility.Originally a pageant queen with a penchant for perfection, her time on Drag Race allowed her to break free from rigid expectations, embracing the fun and unpredictability of drag. This shift not only revolutionized her approach to the art form but also resonated deeply with fans worldwide, who saw in her a reflection of their own struggles and triumphs.In a time when queer communities face renewed challenges, she stands as a testament to the resilience and creativity that define drag culture. Her commitment to joy, visibility, and progress underscores why we need drag culture now more than ever. Drag queens remind us of our shared humanity, challenge societal norms, and celebrate the vibrant tapestry of identities that make up our community. In this episode of Mission Critical, Brooke Lynn Hytes joins Lance to talk about how she’s building her own media empire, the importance of queer visibility, and why we need drag culture now, more than ever. 

Laurie May has long been a guiding force that continues to shape the narrative voice of the film industry. As co-founder and co-president of Elevation Pictures, a Canadian distribution and production company, Laurie's vision has always been to make an impact by telling a wide range of independent stories that resonate with audiences—to help viewers feel acknowledged and represented. (After all, cinema, along with all other forms of artistic expression, can serve as a powerful reflection of the world around us.) Since launching at the 2013 Toronto International Film Festival, Elevation Pictures has gone on to release award-winning films, including The Imitation Game, Room, Moonlight, Everything Everywhere All At Once, and most recently, Past Lives, The Zone of Interest, and Anatomy of a Fall. In this episode, Lance chats with Laurie about her fascinating career journey, the business of movies, and the importance of telling diverse stories.

In a world that is increasingly becoming defined by technological advancements and endless content scrolling, what role does a symphony orchestra play in the big picture of it all? It's a question that Mark Williams has had to confront in his role as CEO of the Toronto Symphony Orchestra (TSO). The challenge ahead is an interesting one—how do you honour the rich legacy of a century-old cultural institution without being beholden to that same history, to innovate, push boundaries, and charge into the future?  For Williams—the first Black CEO of a major North American orchestra—it's about community. An orchestra is hardly a relic of the past but rather a dynamic force that has the power to open doors and minds by bringing people together, whether on the stage or in the audience. As the TSO embarks on its 101st year and its next century ahead, Williams envisions an orchestra that listens more than it speaks, touching lives in ways that go beyond the concert hall. On this episode, Lance chats with Mark about the power of music, diversity in the symphony orchestra, and what the orchestra of the future looks like.  

Leonard Brody is an award-winning entrepreneur, venture capitalist, and bestselling author. As co-founder of Caravan, a venture with Creative Artists Agency (CAA), the two-time Emmy-nominated media visionary shares insights with Lance about the intricacies of building ventures for global icons like Carrie Underwood and Tom Hanks, and what brands should consider before entering into a partnership with celebrity talent.Here's what you can expect from this episode: Are we in the golden age of celebrity entrepreneurship? Or are we approaching celebrity brand burnout?How has the landscape of celebrity entrepreneurship evolved over the years? How does research create the foundation of a successful celebrity partnership? What is the difference between an endorsement, licensing, and partnership? What is the profile of the ideal celebrity entrepreneur?What are some of the safeguards that business owners can build in crisis PR moments where a celebrity has lost the public’s goodwill and trust?Make sure to subscribe to the Mission Critical podcast for more of today's greatest entrepreneurs and leaders.

You may know SKIMS for its celebrity co-founder, Kim Kardashian, but are you aware of its other co-founder? On this episode of Mission Critical, SKIMS CEO and co-founder Jens Grede joins Lance to talk about his fascinating entrepreneurial journey, his experience working with Kim, and the evolution of the celebrity-driven brand. Here's what you can expect from this episode: What makes a great brand?How Nike's Jordan brand influenced his and Kim's perspective on building SKIMS.How to harness culture to build your business.The impact of social media on the culture of fame and commerce.The evolution of the celebrity-driven brand.The biggest factor that has contributed to the success of SKIMS. Make sure to subscribe to the Mission Critical podcast for more of today's greatest entrepreneurs and leaders.

In GLORY Features, we're expanding our podcast to bring you more guests and their expert advice on what small business owners, entrepreneurs, and leaders should know, today. In this episode, host Lance Chung sits down with Leigh Tynan, Director of Online Security at TELUS. Tynan brings her wealth of experience to the table, offering a comprehensive overview of the current state of cybersecurity, discussing the latest trends, emerging challenges, and the proactive measures individuals can take to fortify their digital defenses.In a world where information is both currency and vulnerability, understanding the truths behind cybersecurity becomes paramount. Here's what you can expect to learn from this episode: The state of cybersecurity today.The key misconceptions around online security.What entrepreneurs and small business owners can do to protect themselves against cybersecurity threats. The specific tools and software available for individuals to enhance their cybersecurity.

Over the years, society has had to reckon with much-needed change in order to build a more equitable future. Like many other cultural institutions, the fashion industry has not been quick to change. Thankfully, there are those within the ecosystem who have pushed for progress by empowering others and embracing innovation. At the forefront of this change stands supermodel Coco Rocha, a name synonymous with the industry's transformation. One of the first in her generation to recognize the power of social media as a platform for agency and independence, she instilled a turning point for the fashion industry and its ability to advocate for itself. Beyond the catwalk, she's pioneering the next generation of models through her groundbreaking Coco Rocha Model Camp. In this episode, Lance and Coco discuss her entrepreneurial path, advocacy efforts, and what the future holds for fashion. This episode was sponsored by TELUS SmartWear Security. Learn more here: www.telus.com/en/smartwear-security

George Soleas is the President and CEO of the Liquor Control Board of Ontario (LCBO), one of the world’s most influential forces in the world of spirits. In this special live recording of Mission Critical Live: The Bold Conversations (presented by Veuve Clicquot), George chats with Lance and shares his extraordinary journey from a refugee in Cyprus to the C-suite. Starting as a chef in Ontario, he leveraged his passion for customer service into a diverse career, including steel manufacturing and winemaking, accumulating a diverse set of skills that would prepare him for an incredible career ahead. Driven by a commitment to continuous learning, he earned degrees in chemistry, metallurgy, and a Master's in Logistics. In this live episode, Lance and George discuss his entrepreneurial journey, the immense power of allyship, the LCBO's commitment to inclusivity, and the enduring value of lifelong learning.

Amidst the ever-evolving landscape of the fashion industry, where institutionalized norms have often stifled progress and diversity, a crescendo of voices is challenging the status quo. At the helm of this movement stands Lauren Chan, a powerful advocate for inclusivity and genuine representation. Her journey has been multifaceted—from her tenure as a magazine editor, where she championed diverse, size-inclusive coverage; to her role as a plus-size model; to co-founding her trailblazing brand, Henning. But it’s her unwavering commitment to reshaping the larger narrative around inclusivity and representation that truly defines her impact. The fashion and media industries have slowly started to recognize the need for change, for more inclusive and diverse representation. Chan, a Brantford, Ontario native living in New York City, embodies this paradigm shift. As the first openly queer plus-size Sports Illustrated Swimsuit rookie, she personifies the evolving standards of beauty and courageously challenges conventional norms. On this episode, Lance and Lauren chat about her dynamic career journey, embracing the model mindset, and fashion's need for disruption.

Barbora Samieian is the co-founder of SUNDAYS, a Vancouver-based e-commerce brand that's revolutionizing the furniture industry. The first of our Bold Conversations series (presented by Veuve Clicquot) to be recorded on the road, we headed to Vancouver and gathered a group of the city's leaders at the Carlino (located inside the Shangri-La Hotel) for this week's episode. Barbora is no stranger to the world of entrepreneurship. She's the visionary behind not one, but two successful ventures beyond SUNDAYS: FIELD & SOCIAL and RIDE CYCLE CLUB, both of which have flourished into multi-location businesses. But her journey didn't start there. Before embarking on her entrepreneurial path, Barbora worked at the United Nations Headquarters in New York and devoted her time to the non-profit sector in Vancouver, all after completing her graduate degree in International Development from the University of Cambridge.Born in Slovakia and moving to Vancouver at the age of twelve, Barbora's passion for community involvement and her commitment to championing women in business has been an integral part of her life's story. In this episode, Barbora joins Lance to talk about the intricacies of her entrepreneurial journey, her mission to create sanctuaries through SUNDAYS, her time working at the United Nations, and why Vancouver has become a hotbed for entrepreneurial talent. You'll gain insights into the mind of a passionate entrepreneur and discover how her diverse experiences have shaped her into the inspiring leader she is today.

In a world of fast fashion and fleeting trends, San Francisco-based Everlane has emerged as a beacon of ethical elegance, redefining the industry with its commitment to transparency, sustainability, and style. At the heart of this groundbreaking brand is its visionary founder, Michael Preysman, whose mission to revolutionize the way we consume and think about fashion has captured the hearts of consumers around the globe.What sets Everlane apart is its radical commitment to transparency. Unlike traditional fashion brands that conceal supply chains, Everlane proudly showcases the entire journey of its products, from sourcing of raw materials to the factories where the garments are made. Through their website, customers can explore the stories behind each product, learn about a factory’s fair labour practices, and even see the true cost of production alongside the retail price.In this episode, Lance and Michael sit down to talk about how his journey building Everlane into a major fashion influence, what's wrong with the world of "sustainability", and the power of optimism in business.

Jenn Harper is the CEO and founder of Cheekbone Beauty, an Indigenous-owned and founded cosmetics company that creates sustainable beauty products with the added goal of making a difference in the lives of Indigenous youth. In front of a live audience, Lance and Jenn sat down to discuss her entrepreneurial journey, the core tenets of Indigenous business, and how she got Cheekbone Beauty onto Sephora shelves.Held in a live format at Kissa Toronto located in the heart of the city's Entertainment District, our interview with Jenn is the latest in our Mission Critical: The Bold Conversations series in partnership with Veuve Clicquot, celebrating women entrepreneurs and leaders.Visit the Veuve Clicquot Open Database, the first free, global open database which lists and gives visibility to women entrepreneurs globally: https://www.boldopendatabase.com/enFor a full recap of the evening, plus photos from the evening, visit: https://www.gloryprofessional.com/mission-critical-jenn-harper-cheekbone-beauty/Editor's Note: Due to technical issues, the audio in this episode was impacted and not consistent with our usual quality. We apologize for the inconvenience.

In this episode of Mission Critical, we dive into the world of sustainability, innovation, and entrepreneurship with a true industry pioneer, Stuart Lombard, the visionary CEO and founder of ecobee.Stuart and Lance discuss his remarkable story of how he transformed his passion for environmental sustainability into the groundbreaking smart thermostat company, ecobee; the pivotal moments that shaped his remarkable career; and how Google's entry into the market impacted the trajectory of his industry-defining startup.

In an age when Canadian talent feels more prominently featured in mainstream Hollywood than ever before, actor Jay Baruchel stands as a distinct directorial and acting voice. From an early age, it was clear that he was destined for the spotlight. His breakthrough role came in the late 1990s with the critically acclaimed Canadian TV series, Popular Mechanics for Kids, where he first had the chance to showcase his quick wit to a broad national audience. Since then, Jay's built up an impressive CV of work, including major Hollywood films like Tropic Thunder, Knocked Up, and the How to Train Your Dragon franchise. In this episode, Jay joins Lance to talk about Canada's role in cinema, technology's impact on filmmaking, and his latest movie, the critically-acclaimed BlackBerry.

Ashley Alexis McFarlane is the creative visionary and founder behind Omi Woods, a luxury jewelry brand that focuses on creating contemporary and sustainable heirlooms that celebrate African culture. In front of a live audience, Lance and Ashley sat down to discuss her entrepreneurial journey, the significance of precious metals in African culture, and what the heirlooms of the future will look like. Held in a live format at the Pinterest Canada headquarters in Toronto, our interview with Ashley is the latest in our Mission Critical: The Bold Conversations series in partnership with Veuve Clicquot, celebrating women entrepreneurs and leaders. Visit the Veuve Clicquot Open Database, the first free, global open database which lists and gives visibility to women entrepreneurs globally: https://www.boldopendatabase.com/enFor a full recap of the evening, plus photos from the evening, visit: https://www.gloryprofessional.com/ashley-alexis-mcfarlane-omi-woods/

Known as the ‘Olympics of Tech,’ Collision is the brainchild of founder Paddy Cosgrave, who has built the annual tech conference into one of the biggest global gatherings of tech founders, entrepreneurs, startups, and world leaders. Since 2019, Collision has welcomed over 70,000 people to Toronto and is forecasted to have a total economic impact of $188 million over the course of its residency in Canada, to date. While in town for Collision 2023, Paddy sat down with Lance to talk about his humble beginnings, how to build an engaged community, and the most important discussion we’re having in tech right now. Plus, find out why he thinks Transformers 4 is one of the most significant movies ever made. 

This episode is presented by Bold by Veuve Clicquot as part of the Mission Critical: The Bold Conversations series, which celebrates pioneering and visionary women leaders. Check out the Bold Open Database: www.boldopendatabase.comReetu Gupta is an activist, philanthropist, co-founder of Rogue Insight Capital Ltd., President of the Gupta Family Foundation, and Ambassadress of The Gupta Group. Under her leadership and that of her family, Reetu has built The Gupta Group into the largest private hotel development corporation in Canada, with over 23 properties within their ever-expanding portfolio. Filmed and recorded from their newest location, Canopy by Hilton Toronto Yorkville, Lance and Reetu discussed her experience working her way up through the business, the dynamics of running a family enterprise, and how she's ushering in a new generation of women- and BIPOC-led hospitality professionals.

Apply for the Veuve Clicquot Bold Woman Award: https://www.veuveclicquot.com/en-ca/bold-by-veuve-clicquot/aboutWhat is it that draws us to comedy? Some of our favourite experiences and memories center around moments of laughter. But beyond the obvious, perhaps another reason that explains the magnetic effect of comedy is its ability to speak to the human experience—to illuminate ways in which we are all alike, and also ways in which we are different. Today’s top comedians are masters of observation and have conquered the ability to use comedy as a trojan horse to distill the human experience and, sometimes, complex issues in a relatable and funny way. Today’s guest embodies the very best of what comedy is and can be. Allana Harkin is an award-winning director, producer, actor, and comedian who grew up in Hamilton, Ontario, cutting her teeth in the community as a member of an all-women comedy troupe called the Atomic Fireballs. That’s where she first met Samantha Bee, her friend and eventual partner-in-comedy when she became the producer and correspondent of the talk show, Full Frontal with Samantha Bee. In her role, she was tasked with tackling complex and politically-charged issues like global warming and abortion bans through the filter of comedy, offering a mirror to the joys and maladies of society. It’s her uncanny ability to reflect the human experience that eventually earned her an Emmy award in the Outstanding Short Form Nonfiction or Reality Series category. Nestled in Yorkville’s cozy and luxurious Kasa Moto restaurant, Allana joined Lance in front of an audience for another recording of Mission Critical live, presented by Veuve Clicquot, to talk about the power of comedy, her career trajectory, and how humour can be used as a force for progress and activism. Enjoy!

When Turning Red debuted in early 2022, Canadians rejoiced. Directed by Canadian filmmaker, animator, and Academy Award winner Domee Shi (who became the first woman to solo direct a Pixar feature film), the animated film told the story of a young Chinese-Canadian tween girl torn between meeting the expectations of her immigrant parents and her experience navigating the changes that we must confront as we come of age. It was not only a love letter to Toronto (where Domee grew up) but also one to Asian-North American communities and diaspora who continue to grapple with the realities of intergenerational and cultural trauma. It was also an ode to the often awkward, clunky, and imperfect experience of growing up, manifested through the eyes of the film’s protagonist, Meilin, who just so happens to turn into a giant red panda throughout the film. Presented by BOLD by Veuve Clicquot, in this episode, I spoke with Domee about self-discovery, her early influences (Spirited Away!), representation, and why transformation remains such a strong theme in her work, career, and life. 

According to a 2021 survey conducted by The Podcast Exchange, the potential for podcasts continues to grow. Nearly 12 million Canadian adults (or 38% of the 18+ population) have listened to podcasts in the past year. Podcast listeners also over-index for being young and diverse, have higher educations, and live in households of over $100K. In the US, these numbers are even larger with over 82 million people listening to podcasts in 2021, as reported by Statista. That number is expected to reach over 100 million listeners in 2024, which means an increasingly significant audience to market your brand to and establish your voice. Fatima Zaidi is the founder and CEO of Quill Inc., an award-winning production agency that specializes in corporate audio, and CoHost, a podcast growth and analytics tool. She actually helped us get on our feet with Mission Critical and, suffice to say, is a leading voice on the matter. Hosted on-site at Toronto’s Valerie located in Hotel X, Fatima joined Lance at the first live taping of Mission Critical: The Bold Conversations in partnership with Veuve Clicquot. Together, they discussed the growth of the audio format, what businesses should know before starting a podcast, and how they can amplify your marketing strategy.

If you’re a basketball fan and a Canadian, few experiences will ever be able to match what happened in the summer of 2019. In the best-of-seven playoff series, the Toronto Raptors (Canada’s only basketball team) went on to defeat two-time defending and six-time NBA championship winners the Golden State Warriors. It was a season of many firsts, including the first championship win for the Toronto Raptors, as well as the first win by any NBA team based outside of the States. It was also a barometer of basketball’s growing influence within Canada’s sports culture ecosystem, historically dominated by hockey. Much of that influence can be attributed to the efforts made on the ground and from the offices of NBA Canada, led by Managing Director (and this episode's guest), Leah MacNab. The first woman in the Managing Director position in Canada, Leah’s responsibilities are no small undertaking. Since joining in 2019, she has overseen the development and growth of the league’s business in Canada, including television and digital media, marketing and retail partnerships, licensing, special events, and basketball development. Under her leadership and tenure, the league’s revenue and marketable database in Canada have grown significantly.In the third installment of the Mission Critical Live podcast series, Lance was joined by Leah in front of an intimate audience of entrepreneurs and leaders at Toronto’s Clio social club to talk about advocating for yourself, what responsibilities an organization like NBA Canada has to its community, and the ways in which the league is leveraging technology to drive a more streamlined fan experience.

There are a handful of consumer brands here in Canada that have established themselves as captains of their respective industries. Iconic institutions that have not only withstood the test of time but have also known how to adapt and evolve with the changing tides of culture and commerce. Harry Rosen is one of them. Take a stroll in any high-end mall, financial district, or along a luxurious retail promenade here in Canada and chances are, you’ll see one of their instantly recognizable shopping bags, stuffed with garments from today’s most revered menswear brands like Tom Ford, Brunello Cucinelli, Loro Piana, Zegna, and more. And despite their ascent to the top of the industry, Harry Rosen has managed to operate as a family business since they were established by their namesake founder in 1954. Fast-forward to 2022 and they’re still at the top of their game. From outfitting Prime Ministers and NBA legends to dressing today’s most stylish men, their influence is sizeable. On this episode, Lance is joined by Ian Rosen, President, COO, and third-generation leader at the iconic institution. In the second installment of our Mission Critical live podcast series, Ian joined Lance in front of an intimate crowd of entrepreneurs and leaders at Toronto’s Clio social club to talk about his style essentials, leading a heritage brand into the future, and the key to successfully working with your family.

When it comes to real estate, everyone has an opinion on the matter. To buy or not to buy? Invest now or wait for the bubble to burst? Rent or own? And let’s not even get started on these interest rates…One thing that remains largely unanimous is the increasing difficulty of being able to tap into the market, to get your foot in the door and assume the mantle of property owner. That’s where today’s guest, Khushbhoo Jha, comes in. The CEO of Toronto-based tech startup, BuyProperly, Khushboo and her team are revolutionizing the real estate landscape by democratizing access to ownership. Through a model known as fractional investing, real estate investors can buy into properties in a way similar to buying shares or stocks of a company, except that company, in this case, might be a one-bedroom condo in Toronto or a multi-residential complex in Houston.  In the very first installment of our Mission Critical live event series, Lance speaks with Khushboo at Toronto’s Clio social club in front of an intimate crowd of entrepreneurs and leaders about leveraging the power of technology to solve problems, fractional investing in real estate, and how Canadians can get started on their homeownership journey. Enjoy!

Hotels are so much more than places where we choose to rest our heads. Traveler or not, today they serve as cultural institutions—multi-hyphenate anchors within our communities that serve as a destination to break bread, share drink, collaborate, inspire, build, and forge cherished memories.Brad Wilson is the CEO and co-parter of Ace Hotel Group and the brand’s in-house creative agency Atelier Ace. If you’re not familiar with the brand, they’re a group of hotels known for their charm, collaboration, and whimsicality, choosing to open new locations in cities that serve as hubs of innovation and art. In his opinion, today’s leading hotels serve not just as a place of room and board, but as destinations for discovery and curiosity that facilitate cultural communion. On the heels of their first foray into Canada, Lance sits down with Brad to talk about good hospitality, how hotels bring community together, and, of course, the Ace Hotel Toronto. Enjoy!

Rami Atallah is the CEO and co-founder of SSENSE, a technology platform that focuses on nurturing emerging talent while simultaneously championing today’s most powerful and established luxury brands. What started as part of his computer engineering graduate thesis, Rami founded SSENSE alongside his brothers, Firas and Bassel, to address the needs of the new generation of consumers. They wanted to build a platform that was, in his words, "interesting, pushed boundaries, and leveraged the internet to reach a global customer base."Today, the company has a valuation of over $5 billion, carries 1,600 brands ranging from Gucci to Balenciaga, and employs over 1,750 people in permanent positions.An immigrant from Syria, Rami’s journey is one that exemplifies the power of harnessing diverse perspectives and skill sets, and using your work as a springboard for talent in order to usher a new generation of leaders. Recorded live at the SSENSE headquarters in Montreal on set for our 50 most impactful companies cover shoot, Lance sits down with Rami to talk about his immigrant and entrepreneurial journey, how he uses his engineering background to solve problems, and the future of luxury, commerce, and culture. 

Like any other industry that has remained largely unchanged in the way it operates and functions, it’s an exciting time to talk about real estate right now. Not just because of how hot this or that market is or rising interest rates, but because of the increasing impact that technology and innovation are having on the sector. Real estate agents are, by any measure, entrepreneurs. And entrepreneurs love to solve problems. Just ask Ryan Serhant.Ryan made a mainstream name for himself thanks to his starring role in the Bravo series Million Dollar Listing New York and its spin-off Sell It Like Serhant. Yet as one of the world’s most successful real estate brokers, his credentials surpass the bright lights of the Bravo production. He’s also the founder of SERHANT., a vertically-integrated mega brokerage comprising an in-house film studio, technology platform, education arm, and marketing division. In his view, the future of real estate goes far beyond just selling a property. It’s about utilizing technology, creating media, and forging real human connections. On this episode, Ryan and Lance discuss his approach to real estate, how technology is impacting the sector, and what the brokerages of the future will look like. Also, what’s a low-rent habit? 

There are few people in media who radiate the kind of glowing, positive, and unabashedly joyful energy quite like Jonathan Van Ness.Known primarily for their co-hosting duties as the resident beauty guru on Netflix’s Queer Eye reboot, it is the magnetic charm and personality of Jonathan (who is non-binary and uses “they,” “he,” and “she” pronouns) that has helped them build the foundation of a media empire that spans everything from New York Times bestselling books, soldout standup comedy tours, and, most recently, a second Netflix series based on their wildly successful podcast, Getting Curious with Jonathan Van Ness. Whether they intended it or not, Jonathan is an entrepreneur by every definition and their latest endeavour is just another addition to their impressive CV.Launched in 2021, JVN Hair is the result of over two years of development that shifts the focus to hair concern over hair type via its hero ingredient, hemisqualane (a derivative of bio-fermented sugarcane.) Naturally, the vegan haircare brand is an extension of Jonathan. Yes, it’s a product that performs, but it’s also a platform where Jonathan can parlay their values, mission, and body of work through the lens of beauty. It’s one that espouses inclusivity, sustainability, and a larger dialogue around what it truly means to have freedom of self-expression—or, as they put it, to “come as you are.”On this episode, Lance sits down with Jonathan to talk about self-expression, what Pride means to them, and how to engage our communities into protecting trans rights.

There are many parallels that can be drawn between running a kitchen and leading a business. Both require leadership, focus, tenacity, and, above all, passion to get you through the inevitable hills and valleys that come along the way—something that internationally-renowned chef and restaurateur Marcus Samuelsson knows a thing or two about. With restaurants around the world from Miami to Sweden to Montreal, a James Beard award, and celebrity appearances on Food Network shows (just to name a few accomplishments), success is something that Marcus has achieved throughout his illustrious career. But the journey has not been without its own hurdles along the way. While he first made a name for himself as the executive chef of Aquavit in New York in the 1990s, his story began 7,000 miles away in Ethiopia. Marcus and his sister were adopted as young children by a white family in Gothenburg, Sweden, after their biological mother passed away from tuberculosis. This fusion of cultures would later inform much of Marcus’ culinary vision and barrier-breaking career. On today’s episode, Lance is joined by Marcus to talk about the kitchen of his childhood, how being an immigrant has helped inform his perspective on food and culture, and how he built a global restaurant empire. Plus, what's it like to curate the menu for the Met Gala?  

“If you want specific outcomes in your life, then you are a designer.”These are the immortal words of Canadian multi-hyphenate visionary, Bruce Mau. From architecture to advertising to product design, Bruce has worked across a broad spectrum of disciplines that have changed the way we approach problems and see the world. His name is exalted by many and yet unfamiliar to others. What is certain, however, is that the impact of his work has been felt around the world. He is the one who Coca-Cola asked to restructure their entire organization and identity towards sustainability. He was the one who city planners from Mecca (yes, the Mecca—Islam’s holiest city) approached him to redesign the Hajj, and after 36 years of civil war, he was the guy that Guatemala commissioned to literally rebrand the country and its ability to hope for the future. These are but a few projects that illustrate the scale and influence of Bruce’s work. And yet for someone whose accomplishments have had such an impact, it is perhaps his approach to his work that Bruce is most admired for. A radical optimist, his belief is that designers do not have the luxury of cynicism if we want to change the world. It’s a tough pill to swallow when you consider the times that we live in today, but Bruce charges forward.On today’s episode, Lance is joined by the legendary designer to discuss his illustrious career, the power of optimism, and the making of the first feature-length documentary on him, MAU.