Member Spotlight: Empower Clinicians and Embrace Change to Improve Retention and Satisfaction
In this episode, we welcome Blake Hendrickson, MBA, FACMPE, PhD, Assistant Professor and MHA Program Director at Austin Peay State University. Blake shares his career journey in healthcare, from urgent care to consulting to academia. He also discusses nur
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Show Notes
In this episode of the MGMA Member Spotlight Podcast, we welcome Blake Hendrickson, MBA, FACMPE, PhD. Blake is an Assistant Professor at Austin Peay State University, where he serves as the Program Director of the MHA Program.
Blake shares his career journey in healthcare, from working in urgent care to consulting to becoming a professor. He discusses his research on nursing retention and patient satisfaction and offers insights on improving retention through empowering clinicians and embracing technology.
Resources Mentioned
Connect with Blake: LinkedIn
Blake at Austin Peay: Faculty Page
FACMPE Program: Learn More
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Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.