Insights On Patient Communication and Change Management in Today’s Healthcare Environment

In this episode of the MGMA Insights podcast, we're joined by Dr. Darin Vercillo, who is a practicing hospitalist as well as chief medical officer and co-founder of Central Logic (https://www.centrallogic.com/). Dr. Vercillo discusses how change management can be implemented as appointments return to being in person. He also talks about the best change management approaches to creating a positive workplace and how to inspire providers and support teams to engage and to enjoy practicing medicine again. Source discussed: https://www.mgma.com/resources/quality-patient-experience/%E2%80%98in-this-together%E2%80%99-a-nyc-md%E2%80%99s-account-from-the-ep Thanks to MGMA Events for sponsoring this week’s show. To register for the upcoming certificate program in revenue cycle management, go to mgma.com/events. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at [email protected], or find me on Twitter at twitter.com/MGMADaniel MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Stay safe and thanks for listening.

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