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236: Supporting Your Customers

236: Supporting Your Customers

Customer support is hard to do right, and app support is even harder. How do you get your users to contact you with proper information before they give you that 1 star review. We discuss our journey into improving our support system in our mobile apps.

Merge Conflict

January 11, 202145m 9s

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Show Notes

Customer support is hard to do right, and app support is even harder. How do you get your users to contact you with proper information before they give you that 1 star review. We discuss our journey into improving our support system in our mobile apps.

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Machine transcription available on http://mergeconflict.fm

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Topics

xamariniosandroidgoogle playreviewsapp storecustomer supportsupport