Don Berwick - you can break the rules to help patients
Medicine and Science from The BMJ
June 15, 201826m 56s
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Show Notes
Don Berwick, president emeritus of the Institute of Healthcare Improvement, and former Administrator of the Centers for Medicare and Medicaid Services.
In this conversation he discusses how he went from being a paediatrician to running Medicare for Obama, how we can create headroom in stressed systems, and breaking the rules to make things better for patients and staff.
Quality improvement series: