PLAY PODCASTS
Mastering Property Management

Mastering Property Management

58 episodes — Page 1 of 2

Ep 58🎙️ Adam Ludgate: How Smart Sensors Are Changing Building Operations with Cirkuit

In this episode, we’re joined by Adam Ludgate, Co-Founder of Cirkuit — a smart building platform delivering real-time environmental monitoring and sensor data to help building owners and property managers prevent costly failures, optimize operations, and improve building performance.Cirkuit deploys intelligent sensors across commercial buildings and multi-family properties to monitor critical conditions such as water leaks, temperature changes, humidity, power usage, occupancy, and indoor air quality — alerting operations teams immediately when something goes wrong.Adam shares how a simple but widespread problem — water leaks in buildings — helped spark the creation of Cirkuit, and how real-time data is changing the way buildings are monitored and managed.Adam dives into:✅ Why water leaks remain one of the biggest hidden risks in buildings✅ How commercial-grade sensors are transforming risk management for property owners✅ Real examples of how early alerts prevented catastrophic building damage✅ Why real-time data is becoming essential for modern property management✅ How smart building technology is reshaping operations, ESG reporting, and building performance“Anyone who owns a condo or knows someone who owns a condo has a water leak story. The challenge was that most solutions out there were residential grade — not built for commercial buildings or designed to actually move the needle with insurance.” — Adam LudgateAdam also shares real examples where Cirkuit sensors detected failures in mechanical rooms within minutes — allowing operations teams to intervene before flooding could damage elevators, tenant spaces, and multi-million-dollar equipment.For property managers, asset managers, and building operators, this episode explores how smart building technology is shifting buildings from reactive to proactive operations.💡 Sponsored by Picture Perfect CleaningThis episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning — a leading commercial cleaning and janitorial company based in Calgary and Edmonton, serving office buildings, retail centres, medical facilities, and property management firms across Alberta.At Picture Perfect Cleaning, we believe exceptional buildings start with exceptional people. From daycares to downtown office towers, we deliver consistent, high-quality cleaning with a focus on people, planet, and community — helping property managers maintain buildings that truly shine.👉 Dive deeper into leadership insights with our latest article:8 Common Themes in Property Management LeadershipDiscover the patterns, values, and leadership qualities shared by top property management professionals across Canada — drawn directly from conversations on Mastering Property Management.

Mar 17, 202640 min

Ep 57🎙️ Marty Connelly: 45 Years of Family, Integrity & Condo Management Leadership

In this episode, we’re joined by Marty Connelly, Broker and Owner of Connelly & Company Management Ltd. — a family-owned condominium management brokerage that has been serving Calgary and communities across Alberta since 1980.Celebrating 45 years in business, Connelly & Company manages over 100 properties ranging from 4-unit townhomes to 200-unit high-rise towers. What began with Marty’s parents, Al and Colleen, managing a single building has grown into one of Calgary’s most trusted and established condo management firms — built on integrity, responsiveness, and long-term relationships.Marty shares what it means to carry forward a family legacy while modernizing the business for today’s condominium boards and owners.Marty dives into:✅ What “Your Home. Your Community.” truly means in day-to-day property management ✅ Why condo management is one of the most complex and misunderstood industries ✅ The mindset required to handle complaints, conflict, and high-stakes decisions ✅ How family values can scale across 100+ properties without losing the personal touch ✅ The leadership lessons learned from building a business that lasts four and a half decades“When we’re dealing with condominium owners, we have to remember — this is their home. Often, it’s the biggest investment they’ll ever make. We have to treat it that way.” — Marty ConnellyMarty also speaks candidly about hiring in today’s market — explaining why property management isn’t for everyone, why resilience matters, and how success ultimately comes down to communication, accountability, and follow-through.Whether you’re a property manager, condo board member, vendor partner, or industry leader, this episode provides a grounded and realistic look at what it takes to build a trusted management company that stands the test of time.💡 Sponsored by Picture Perfect CleaningThis episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning — a leading commercial cleaning and janitorial company based in Calgary and Edmonton, serving office buildings, retail centres, medical facilities, and property management firms across Alberta.At Picture Perfect Cleaning, we believe exceptional buildings start with exceptional people. From small condominiums to large commercial portfolios, we deliver consistent, high-quality cleaning with a focus on reliability, accountability, and long-term partnership.👉 Dive deeper into leadership insights with our latest article:8 Common Themes in Property Management LeadershipDiscover the patterns, values, and leadership qualities shared by top property management professionals across Canada — straight from our conversations on Mastering Property Management.#MasteringPropertyManagement #CondoManagement #YYCRealEstate #PropertyManagement #FamilyBusiness #Leadership

Mar 3, 202636 min

Ep 56🎙️ Maria Bartolotti: Resilience, Leadership & Building One of Calgary’s Leading Condo Management Firms

In this episode of Mastering Property Management, we’re joined by Maria Bartolotti, Broker and President of New Concept Management — one of Calgary’s leading condominium management companies.Founded in 2005, New Concept Management has grown into a highly respected firm known for its hands-on approach, proactive education, and commitment to professional and ethical condominium governance. But Maria’s journey nearly took a very different path.She shares the pivotal moment early in her career when she almost left the industry altogether — and how encouragement from trusted colleagues changed everything. That turning point led her to build a company now recognized for elevating the standard of condominium management in Alberta.Maria dives into:✅ The moment she almost walked away — and what changed her trajectory ✅ How resilience and self-belief shape strong property management leaders ✅ Why proactive education is the foundation of effective condominium governance ✅ The importance of communication in building trust between boards, owners, and residents ✅ Advice for aspiring property managers looking to grow their careers“Resilience is necessary to succeed in this industry. Stay focused and truly believe in who you are and your ability to lead.” — Maria BartolottiWith advanced certifications including ACCI and FCCI designations, leadership roles with the Canadian Condominium Institute, and a deep commitment to education, Maria brings both credibility and heart to this conversation.Whether you’re a property manager, board member, asset manager, or emerging leader, this episode offers insight into perseverance, professional growth, and building a lasting impact in the condominium industry.💡 Sponsored by Picture Perfect CleaningThis episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning — a leading commercial cleaning and janitorial company based in Calgary and Edmonton, serving office buildings, retail centres, medical facilities, and property management firms across Alberta.At Picture Perfect Cleaning, we believe exceptional spaces start with exceptional people. From condominium communities to commercial towers, we deliver consistent, high-quality cleaning with a focus on people, planet, and community — helping property managers and boards maintain buildings that truly shine.👉 Explore more leadership insights:8 Common Themes in Property Management Leadership Discover the patterns, values, and leadership qualities shared by top property management professionals across Canada — straight from our conversations on Mastering Property Management.

Feb 17, 202651 min

Ep 55🎙️ What Capital Project Leadership Actually Looks Like Under Pressure

Mike Simon | Senior Director, Capital Projects – ColliersIn this episode of Mastering Property Management, we sit down with Mike Simon, Senior Director of Capital Projects at Colliers, to unpack what it really takes to lead complex capital projects in today’s commercial real estate environment.Mike has spent decades working his way up from building operations into senior leadership, and that experience shows in how he approaches planning, communication, and decision-making when projects are under pressure.This conversation goes beyond theory and gets into the real operational realities of capital projects — tight timelines, multiple stakeholders, budget constraints, and the inevitable issues that arise mid-project.⸻🔑 Key Topics We Cover: • What truly defines a capital project in commercial real estate • Why early planning is the most overlooked risk-management tool • How strong leaders communicate bad news before it becomes a bigger issue • Managing multiple stakeholders across asset classes • Leadership lessons learned when projects don’t go as planned • How capital projects are evolving with ESG, technology, and tenant expectations • What the Triovest acquisition by Colliers means for capital projects moving forward⸻🎯 Why This Episode MattersIf you’re a property manager, asset manager, owner, or operator involved in capital planning or large-scale building upgrades, this episode offers practical, hard-earned insight from someone who’s lived on both the operations and capital sides of the business.This is a must-listen for anyone responsible for delivering projects where performance, reputation, and asset value are on the line.⸻👉 Dive deeper into leadership insights with our latest article:8 Common Themes in Property Management LeadershipDiscover the patterns, values, and leadership qualities shared by top property management professionals across Canada — straight from our conversations on Mastering Property Management.https://www.pictureperfectcleaning.ca/8-common-themes-in-property-management-leadership/⸻📌 About the PodcastMastering Property Management is a podcast focused on helping property managers, owners, and service providers better understand the operational side of commercial real estate — so they can make smarter decisions and build better buildings.⸻🔔 Subscribe for MoreSubscribe for weekly conversations with leaders across property management, asset management, operations, and commercial real estate.⸻🔖 Hashtags#MasteringPropertyManagement #CapitalProjects #CommercialRealEstate #PropertyManagement #CRELeadership #ConstructionManagement #AssetManagementMusic License: MB01OPBVLWMKTUL

Feb 3, 202653 min

Ep 54🎙️ Oren Lamon: Why Caring Still Wins in Property Management Leadership

In this episode of Mastering Property Management, we’re joined by Oren Lamon, a senior leader at Harvard Development—a privately owned Canadian real estate company known for disciplined growth, long-term stewardship, and operational excellence across its portfolio.Oren brings a grounded, experience-driven perspective on what actually drives success in property management. From mastering the fundamentals to leading with genuine care, this conversation goes beyond tactics and gets to the heart of leadership in a people-first industry.Oren dives into:✅ Why patience is a critical virtue for anyone climbing the ranks in property management ✅ The importance of understanding the fundamentals—accounting, income statements, balance sheets, and building systems ✅ How customer service and operational knowledge become more important as responsibilities grow ✅ Why true success comes from caring about the end product and every stakeholder involved ✅ How showing care—consistently and intentionally—builds trust and long-term results“I care about the end product. I care about everyone involved—tenants, vendors, owners, clients. And I think that level of care is what ultimately leads to success.” — Oren LamonWhether you’re an aspiring property manager, an experienced operator, or a leader responsible for complex portfolios, this episode offers practical insight and a strong reminder that fundamentals and care still matter.💡 Sponsored by Picture Perfect Cleaning This episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning—a leading commercial cleaning and janitorial company based in Calgary and Edmonton, serving office buildings, retail centres, medical facilities, and property management firms across Alberta.At Picture Perfect Cleaning, we believe exceptional spaces start with exceptional people. With a focus on people, planet, and community, we help property managers and owners maintain buildings that truly shine.👉 Dive deeper into leadership insights:8 Common Themes in Property Management Leadership Explore the shared patterns, values, and leadership qualities seen across Canada’s top property management professionals—straight from conversations on Mastering Property Management.

Jan 15, 202644 min

Ep 53From Immigrant to Building an Empire | George Armoyan

“I’m not the brightest guy. I’m not the most articulate guy. But I’m the most persistent son of a bitch you’ll ever meet.”In this episode of Mastering Property Management, we sit down with George Armoyan, the Founder of Armco Capital and one of the most formidable contrarian investors in North America. George doesn't just survive market cycles—he masters them by thinking in decades, not years.While George is currently making waves with landmark acquisitions in downtown Calgary, his story began in the high-stakes environment of the early 1980s. With interest rates soaring past 20%, George was buying distressed assets at auction with just a few thousand dollars and a relentless drive to get a seat at the table.In this masterclass on resilience and capital discipline, George dives into: ✅ The "Immigrant Edge": How his background shaped his perspective on risk and reward. ✅ Surviving 20% Interest Rates: Lessons from the trenches of the 1980s real estate crash. ✅ Contrarian Investing: Why he buys when others are running for the exits. ✅ Long-Term Thinking: How to build a platform that spans North America and outlasts market volatility. ✅ The Power of Persistence: Why grit will always outperform "brilliance" in the long run.Whether you are an aspiring entrepreneur, a seasoned asset manager, or a real estate professional, George’s "no-nonsense" approach to business is a masterclass in what it actually takes to win.💡 Sponsored by Picture Perfect CleaningThis episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning — a leading commercial cleaning and janitorial company based in Calgary and Edmonton.At Picture Perfect Cleaning, we believe exceptional spaces start with exceptional people. From downtown towers to medical facilities, we deliver high-quality cleaning with a focus on people, planet, and community. 🔗 Visit us: Pictureperfectcleaning#1 Commercial Cleaning Calgary & Edmonton | Janitorial 👉 Further Reading:8 Common Themes in Property Management Leadership Discover the patterns, values, and leadership qualities shared by top professionals like George Armoyan. 🔗 Read here: Pictureperfectcleaning8 Common Themes in Property Management Leadership | Insights from 40+ Experts #RealEstateInvesting #GeorgeArmoyan #ArmcoCapital #Entrepreneurship #CommercialRealEstate #PropertyManagement #Persistence #InvestmentStrategy

Jan 6, 20261h 16m

Ep 52🎙️ Jesse Buhler: Technology, Trust & the Future of Property Management with GWL Realty Advisors

In this episode, we’re joined by Jesse Buhler, Senior Director of Property Management at GWL Realty Advisors — one of Canada’s leading real estate investment advisors with a national portfolio spanning office, industrial, retail, and residential properties. GWL Realty Advisors is known for its long-term vision, data-driven strategy, and commitment to building vibrant, sustainable communities.Jesse shares how technology, smart building systems, and AI are reshaping the industry — but also why the heart of property management will always be about people, relationships, and trust. His insights bridge innovation and leadership, grounded in an entrepreneurial mindset shaped by his family’s business roots.Jesse dives into:✅ How technology is transforming property management — and where AI is taking it next ✅ Why property management is still “a human business” built on relationships, service, and trust ✅ How an entrepreneurial mindset, curiosity, and adaptability shaped his leadership journey ✅ Why long-term thinking — “playing chess, not checkers” — drives better decisions in real estate ✅ His work as Chair of the BOMA Calgary Foundation and its role in developing future industry talent“Technology has made us more efficient and insightful. But at the end of the day, property management is still a human business.” — Jesse BuhlerWhether you’re in property management, asset management, CRE operations, or leadership, this episode will challenge and inspire how you think about the future of the industry.💡 Sponsored by Picture Perfect Cleaning This episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning — a leading commercial cleaning and janitorial company based in Calgary and Edmonton, serving office buildings, retail centres, medical facilities, and property management firms across Alberta.At Picture Perfect Cleaning, we believe exceptional spaces start with exceptional people. From daycares to downtown towers, we deliver consistent, high-quality cleaning with a focus on people, planet, and community — helping property managers and owners maintain buildings that truly shine.👉 Dive deeper into leadership insights with our latest article:8 Common Themes in Property Management LeadershipDiscover the patterns, values, and leadership qualities shared by top property management professionals across Canada — straight from our conversations on Mastering Property Management.

Dec 11, 202543 min

Ep 51🎙️ Justin Deknatel: Elevating Property Management at Warrington PCI Management

In this episode, we’re joined by Justin Deknatel, Senior Vice President of Property Management at Warrington PCI Management — one of Western Canada’s most respected property management and real estate service companies.With over 17 million square feet of office, retail, industrial, and residential assets under management, Warrington PCI has spent more than 30 years focused on one thing:Managing Properties to Maximize Results.Headquartered in Vancouver with operations across Vancouver Island, WPM continues to set the standard for operational excellence, tenant experience, and long-term asset value.Justin brings more than 25 years of senior leadership experience across REITs, developers, and national platforms — and in this episode, he shares what truly defines outstanding property management.Justin dives into: ✅ What “award-winning property management” really looks like ✅ The difference between reactive and proactive operations ✅ Why attention to detail and pride of ownership matter more than ever ✅ How calmness under pressure separates good property managers from exceptional ones ✅ The importance of continuous improvement and operational fundamentals“Every day, a little better. Proactive management, not reactive. That’s what keeps buildings running at their best.” — Justin DeknatelWhether you're in property management, commercial real estate, operations, or leadership, this episode delivers insights you can apply immediately — from mindset to management to operational strategy.💡 Sponsored by Picture Perfect Cleaning This episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning — a leading commercial cleaning and janitorial company serving Calgary and Edmonton.From Class A office towers to retail centres, daycares, and medical facilities, PPC is committed to delivering consistent quality, responsive communication, and a “wow” customer experience.Exceptional spaces start with exceptional people.👉 Dive deeper into leadership insights with our latest article:8 Common Themes in Property Management Leadership Discover the patterns, values, and strategies shared by top commercial real estate leaders across Canada — pulled directly from our conversations on Mastering Property Management. Pictureperfectcleaning8 Common Themes in Property Management Leadership | Insights from 40+ Experts

Dec 2, 202537 min

Ep 50🎙️ Lizaine Wheeler: Reimagining Property Ownership & Resident Experience in Alberta

In this episode, we’re joined by Lizaine Wheeler, President & Owner of UnitiiPM — a company built on the belief that property ownership should be seamless, stress-free, and centered around exceptional resident experience.With a career spanning over 60,000 units managed across Canada, Lizaine has held senior leadership roles with some of the country’s largest residential portfolios. Today, she’s leveraging that experience to transform Alberta’s rental landscape through innovation, strong leadership, and a people-first approach.Lizaine dives into: ✅ Why she chose to take the leap into entrepreneurship — and why she has zero regrets ✅ How UnitiiPM is reshaping Alberta’s rental experience through technology, talent, and transparency ✅ Her leadership philosophy for building high-performance teams that work hard and have fun ✅ Key lessons from overseeing portfolios across multiple provinces ✅ What it will take to attract and retain great talent in today’s property management industry“Work hard, play hard. Be approachable. Build teams that want to work for you — not just for a paycheck.” — Lizaine WheelerWhether you're in property management, asset management, or the broader real estate world, this episode offers valuable insight into leadership, culture, and the future of rental living in Alberta.💡 Sponsored by Picture Perfect CleaningThis episode of Mastering Property Management is proudly supported by Picture Perfect Cleaning — Alberta’s trusted partner for commercial cleaning, building maintenance, and facility care.From office towers to retail centres to medical facilities, we help property managers create safe, spotless, and welcoming environments for the people who use them every day. At PPC, exceptional spaces start with exceptional people — and we’re proud to support the leaders shaping Alberta's real estate community.👉 Dive deeper into leadership insights with our latest article:8 Common Themes in Property Management LeadershipExplore the values, patterns, and leadership traits shared by top property management professionals across Canada — drawn directly from our conversations on Mastering Property Management.

Nov 20, 202534 min

Ep 49🎙️ Jacob Ohe: Turning Parking Lots into Profit Centers with Impark

In this episode, we’re joined by Jacob Ohe, Senior Vice President, Central Canada at Impark — one of North America’s largest and most recognized parking management companies.Impark has been shaping the parking landscape since 1962, operating thousands of facilities across North America under the Reimagined Parking network. Jacob shares how Impark partners with property owners and asset managers to transform parking from a basic necessity into a strategic revenue driver — all while enhancing the customer experience from the moment they leave home.Jacob dives into: ✅ How parking has become the second biggest revenue generator for many properties ✅ Why seamless parking is the first and last impression of any great building or experience ✅ How technology and automation are redefining the parking industry ✅ The leadership lessons Jacob learned as a varsity volleyball captain — and why there’s “no room for B players” on his teams“Parking is the first and last impression of a building or experience. Whether you’re going to a show or catching a flight, that journey starts before you even leave home.” — Jacob OheWhether you’re in property management, asset management, or operations, this episode will shift the way you see parking — not just as infrastructure, but as an integral part of revenue, experience, and brand.💡 Sponsored by Picture Perfect CleaningThis episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning — a leading commercial cleaning and janitorial company based in Calgary and Edmonton, serving office buildings, retail centres, medical facilities, and property management firms across Alberta.At Picture Perfect Cleaning, we believe that exceptional spaces start with exceptional people. From daycares to downtown towers, we deliver consistent, high-quality cleaning with a focus on people, planet, and community — helping property managers and owners maintain buildings that truly shine.👉 Dive deeper into leadership insights with our latest article:8 Common Themes in Property Management LeadershipDiscover the patterns, values, and leadership qualities shared by top property management professionals across Canada — straight from our conversations on Mastering Property Management.

Nov 4, 202529 min

Ep 48Graham Halsall: How Smart Sustainability Creates Real Value in Commercial Real Estate

In this episode, we’re joined by Graham Halsall, Founder of Halsall Building Solutions — a leader who’s redefining what it means to build smarter, more sustainable properties across Canada.With decades of experience spanning consulting, ownership, and ESG strategy, Graham shares how sustainability can drive real financial value — not just environmental impact.Graham dives into:✅ How smart sustainability strategies create new revenue streams for building owners✅ Why rooftop solar makes financial sense in Alberta’s energy market ☀️✅ The importance of humility, communication, and collaboration in leadership✅ And how the next generation of real estate is being shaped by data, technology, and purpose“For rooftop solar on a warehouse in Alberta, the math pencils out. It just happens to fold perfectly into a new revenue stream where owners can retain carbon credits and pass savings onto tenants.” — Graham HalsallWhether you’re in property management, asset management, or construction, this episode will reshape how you think about sustainability, innovation, and leadership in commercial real estate.💡 Sponsored by Picture Perfect CleaningThis episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning — a leading commercial cleaning and janitorial company based in Calgary and Edmonton, serving office buildings, retail centres, medical facilities, and property management firms across Alberta.At Picture Perfect Cleaning, we believe that exceptional spaces start with exceptional people. From daycares to downtown towers, we deliver consistent, high-quality cleaning with a focus on people, planet, and community — helping property managers and owners maintain buildings that truly shine.Learn more at 👉 www.pictureperfectcleaning.ca#MasteringPropertyManagement #CommercialRealEstate #Sustainability #Leadership #PropertyManagement #SolarEnergy #GreenBuildings #BOMACalgary #HalsallBuildingSolutions #ESG #CRE #Decarbonization #PicturePerfectCleaning #CalgaryCleaning #EdmontonCleaning #JanitorialServices #CommercialCleaning

Oct 23, 202534 min

Ep 47🎙️ Mastering Property Management is Back — and Coming in Strong!

After a short break, we’re returning with an incredible guest to kick off the next series.In this episode, Brad Merchant, Senior Vice President at Triovest (now part of Colliers), joins us to share his remarkable journey — from managing multi-billion-dollar assets across Canada to leading major commercial real estate projects in Dubai and Abu Dhabi with some of the world’s most respected development groups.Brad dives into: ✅ What it takes to lead and inspire high-performing teams ✅ How to balance financial performance with long-term strategy ✅ Lessons from international markets ✅ And his perspective on Triovest’s recent acquisition by Colliers — and what it means for the future of commercial real estate in CanadaWhether you’re in property management, asset management, or development, this conversation is full of global perspective, leadership lessons, and strategic insights that will make you see the industry in a new light.💡 Sponsored by Picture Perfect Cleaning This episode of Mastering Property Management is proudly sponsored by Picture Perfect Cleaning — a leading commercial cleaning and janitorial company based in Calgary and Edmonton, serving office buildings, retail centres, medical facilities, and property management firms across Alberta.At Picture Perfect Cleaning, we believe that exceptional spaces start with exceptional people. From daycares to downtown towers, we deliver consistent, high-quality cleaning with a focus on people, planet, and community — helping property managers and owners maintain buildings that truly shine.See our 8 Common Themes in Property Managers at 👉 www.pictureperfectcleaning.ca#PropertyManagement #AssetManagement #CommercialRealEstate #Leadership #Colliers #Triovest #MasteringPropertyManagementPodcast #RealEstateCanada #CRE #BuildingExcellence #PicturePerfectCleaning #CalgaryCleaning #EdmontonCleaning #JanitorialServices #CommercialCleaning

Oct 15, 202555 min

Ep 46Leading with Vision: From Fine Arts to Capital Projects with Lisa Gibson 🎨🏗️

In this episode of Mastering Property Management, we uncover the power of blending creativity with leadership in the world of construction and capital project delivery.I sat down with Lisa Gibson, Principal at Colliers Project Leaders, to explore her remarkable journey — from a Fine Arts background to leading multi-million dollar capital projects across Canada. Lisa opens up about how her artistic foundation shapes her leadership, and how her team helps clients deliver complex projects on time, on budget, and with community impact in mind.💡 “Art taught me how to listen, lead with empathy, and solve problems in creative ways.”Lisa’s passion for community service, Lean Construction, and empowering emerging leaders makes this a must-listen episode for anyone involved in real estate, construction, or infrastructure development.🔑 Key Takeaways:✅ What sets Colliers Project Leaders apart in the capital project space✅ How Lisa’s Fine Arts background fuels her leadership and innovation✅ The real meaning of Lean Construction—and why it delivers real value✅ What it takes to lead in both business and community settings✅ Her advice for aspiring leaders in construction and project management✅ The global project she’d love to manage (and why!)Lisa’s story proves that leadership doesn’t have one path—and that great project delivery starts with purpose, people, and vision.#MasteringPropertyManagement 🎙️ #ColliersProjectLeaders #Leadership #CapitalProjects #ConstructionConsulting #LeanConstruction #CRELeadership #CommercialRealEstate #WomenInConstruction #FineArtsToProjects #ProjectManagement #PicturePerfectCleaning 🫧📌 Connect with Colliers Project Leaders & Lisa Gibson:🔗 Website: https://www.colliersprojectleaders.com🔗 LinkedIn: Lisa Gibson📌 Stay Connected with Mastering Property Management: 📸 Instagram: @mastering_property_management 💼 LinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning 🫧✨Music Item License Code: XR2HFMQ3WL

Jul 18, 202545 min

Ep 45Leading with Purpose: How Servant Leadership Transforms CRE with Lachlan MacQuarrie 🤝💡

In this episode of Mastering Property Management, we dive into what happens when a leader shifts focus — from personal milestones to empowering others for collective success.I sat down with Lachlan MacQuarrie, Vice President of Customer Success at Intelligent Buildings, to talk about leadership, smart technology, and the future of commercial real estate. Lachlan shares how one mindset shift — embracing servant leadership — transformed his career and the teams he leads.💡 “I could do great things with great people.”This episode isn’t just about smart buildings — it’s about smart leadership. Lachlan breaks down how technology is only as effective as the people and processes behind it. It’s not about silver bullets — it’s about enabling better decisions.🔑 Key Takeaways: ✅ Why servant leadership creates resilient, high-performing teams ✅ How smart building tech is being misunderstood — and how to use it right ✅ The role of customer success in large-scale CRE portfolios ✅ How to lead with empathy while still delivering measurable resultsThis conversation highlights Lachlan’s work at Intelligent Buildings, a consultancy helping global commercial real estate owners harness building tech—from cybersecurity to operational efficiency. It's not just about devices; it's about strategy, trust, and execution.#MasteringPropertyManagement 🎙️ #IntelligentBuildings #SmartBuildings #CRELeadership #ServantLeadership #BuildingTech #CustomerSuccess #CommercialRealEstate #CRECanada #RealEstateInnovation #EmpowerYourTeam #CREFuture #PicturePerfectCleaning 🫧📌 Connect with Intelligent Buildings & Lachlan MacQuarrie: 🔗 Website: intelligentbuildings.com 🔗 LinkedIn: Lachlan MacQuarrie📌 Stay Connected with Mastering Property Management: 📸 Instagram: @mastering_property_management 💼 LinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning 🫧✨

Jun 17, 20251h 2m

Ep 43Armco Capital’s Bold Bet on Downtown Calgary with Corbin Staniloff 🏢📈

Armco Capital’s Bold Bet on Downtown Calgary with Corbin Staniloff 🏢 📈In this episode of Mastering Property Management, we take a closer look at one of the most ambitious real estate investment plays in Western Canada.In just 14 months, Armco Capital has acquired over 2.4 million square feet of downtown Calgary office space — adding First Canadian Centre, Bow Valley Square, and Altius Centre to their growing portfolio.I sat down with Corbin Staniloff, Asset Management at Armco Capital, to unpack what this strategic expansion says about the future of Calgary’s core — and why Armco is doubling down when others are holding back.🔑 Key Takeaways:✅ Why Armco is bullish on the future of downtown Calgary✅ What sets Calgary’s office market apart in 2024 and beyond✅ How revitalizing key towers impacts the broader business community✅ The role of asset managers in driving long-term real estate value📣 At a time when some are uncertain, Armco is investing — and reshaping the future of downtown Calgary.📌 Connect with Armco Capital & Corbin Staniloff:🔗 Website: http://armcocapital.ca/🔗 LinkedIn: https://www.linkedin.com/in/corbin-staniloff-66048343?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app📌 Stay Connected with Mastering Property Management:📸 Instagram: Mastering Property Managementhttps://www.instagram.com/mastering_property_management/💼 LinkedIn: Jared Sarbithttps://www.linkedin.com/in/jared-sarbit-9604a329/Sponsored By: Picture Perfect Cleaning 🫧✨https://www.pictureperfectcleaning.ca/

May 22, 202534 min

Ep 44Purpose-Driven Property Management with Ainsley Oldershaw of YWCA Regina 💼❤️

In this episode of Mastering Property Management, we explore what it means to bring courage, values, and heart to the world of real estate operations.I sat down with Ainsley Oldershaw, Director of Properties at YWCA Regina, to talk about her bold, values-based approach to property management — and how she’s using her skill set to make a meaningful impact on the lives of women and children in her community.This episode is a powerful reminder that property management isn’t just about buildings — it’s about people, purpose, and the chance to be part of something bigger.🔑 Key Takeaways:✅ Why strong leadership means taking risks — and owning your mistakes✅ How property managers can use their expertise for social impact✅ The mission of the YWCA and how it shapes Ainsley’s work✅ Why having a moral foundation in your career changes everything📢 “If we have opportunities to help, I feel like I have a moral obligation to do so.”#MasteringPropertyManagement 🎙️ #YWCARegina #WomenInLeadership #PurposeDrivenWork #SocialImpact #PropertyManagement #RealEstateWithHeart #CommunitySupport #WomenInRealEstate #MoralLeadership #CRECanada📌 Connect with YWCA Regina & Ainsley Oldershaw:🔗 Website: https://ywcaregina.com/🔗 LinkedIn:Ainsley Oldershaw https://www.linkedin.com/in/ainsley-oldershaw-4971297a/YWCA Regina https://www.linkedin.com/company/ywcaregina/📌 Stay Connected with Mastering Property Management:📸 Instagram: Mastering Property Managementhttps://www.instagram.com/mastering_property_management/💼 LinkedIn: Jared Sarbithttps://www.linkedin.com/in/jared-sarbit-9604a329/Sponsored By: Picture Perfect Cleaning 🫧✨https://www.pictureperfectcleaning.ca/

May 14, 202545 min

Ep 42Guard Tower Security: Bridging the Gap in Calgary’s Security Industry with Nael Malaeb 🛡️🏙️

In this powerful episode of Mastering Property Management, we sit down with Nael Malaeb, CEO of Guard Tower Security, a new security company redefining what it means to protect properties in Calgary.With mentorship and support from Picture Perfect Cleaning, Guard Tower is rising quickly by offering a rare combination: the personal, transparent service of a small company and the capability and professionalism of a large firm.Nael shares what sets Guard Tower apart — and why security has become one of the most urgent priorities in property management today.🔑 Key Takeaways: ✅ Why Guard Tower is positioned between small-company service and big-company capability ✅ The rising demand for security across Calgary, not just downtown ✅ How one security incident can permanently damage a building’s reputation ✅ Why proactive, visible security is a long-term investment in tenant safety and asset value📢 Security is no longer optional — it’s essential. And tenants notice when it’s done right.📺 Watch the full episode here: https://youtu.be/wl7m0I2BR7c🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN#GuardTowerSecurity 🛡️ #MasteringPropertyManagement 🎙️ #CommercialSecurity #PropertyManagement 🏢 #CalgaryBusiness #Leadership #RealEstateSecurity #MentorshipMatters #PicturePerfectCleaning 🫧 #CommunitySafety #CRECalgary📌 Find Nael Malaeb and Guard Tower Security Online: 🔗 Website: Guard Tower Security 🔗 LinkedIn: Nael Malaeb | Guard Tower Security📌 Stay Connected with Mastering Property Management: 📸 Instagram: Mastering Property Management 💼 LinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning 🫧✨

Apr 29, 202539 min

Ep 41Kindness & Curiosity: The Keys to Property Management Success with Margaret Gorska 💡🤝

In this episode of Mastering Property Management, we sit down with Margaret Gorska, Property Manager with Epic Investment Services, to explore the mindset and habits behind truly exceptional property management.Margaret brings a refreshing mix of emotional intelligence and operational discipline to her role — and she believes the secret to success isn’t just in knowing the lease... it’s in how you treat people.With decades of insight and a reputation built on kindness, empathy, and a passion for learning, Margaret shares what it takes to stand out in a small, relationship-driven industry.🔑 Key Takeaways: ✅ Why tenants remember how you treat them more than any financial metric ✅ How curiosity and continuous learning lead to operational excellence ✅ The importance of listening to building operators and being on-site ✅ Why kindness isn’t a soft skill — it’s a powerful strategy📢 Property management isn’t just about buildings. It’s about people. And when you lead with heart and curiosity, everything else follows.📺 Watch the full episode here: https://youtu.be/RgAaj_VR1Wk 🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN#MasteringPropertyManagement 🎙️ #TenantRelationships #OperationalExcellence #PropertyManagement 🏢 #RealEstateLeadership #EpicInvestmentServices #KindnessInBusiness #ContinuousLearning #CRE #YYCRealEstate📌 Connect with Margaret Gorska & Epic Investment Services: 🔗 Website: Epic Investment Services 🔗 LinkedIn: Margaret Gorska | Epic Investment Services📌 Stay Connected with Mastering Property Management: 📸 Instagram: Mastering Property Management 💼 LinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning 🫧✨

Apr 17, 202547 min

Ep 40Legacy & Leadership in Property Management with Khalid Keshavjee | Episode 40 🎙️🏢

In this special 40th episode of Mastering Property Management, we dive into what it means to run a family business rooted in trust, tradition, and personal connection.I sat down with Khalid Keshavjee, Director of Operations at Amhurst Property Management Ltd., to explore the values that guide his leadership—and how his team is blending modern innovation with deep-rooted service.Amhurst manages a diverse portfolio of residential, condominium, and compact commercial real estate in Calgary. Their mission is simple but powerful: treat every relationship like a partnership, support tenants with compassion and professionalism, and bring peace of mind to owners through sound management practices.🔑 Key Takeaways: ✅ What it’s like working in a multi-generational family business ✅ The importance of legacy and building on a strong foundation ✅ How technology is streamlining operations behind the scenes ✅ Why face-to-face connections with tenants still matter more than ever💬 "They enjoy the fact that they know who we are. We know them. There's a personal connection with their home and their property."📢 Khalid reminds us that while automation and smart systems are great, nothing replaces the power of human connection—especially in property management.📺 Watch the full episode here: https://youtu.be/IWSzphyhYjE 🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN#MasteringPropertyManagement 🎙️ #FamilyBusiness #AmhurstPropertyManagement 🏘️ #PropertyManagementLeadership #TenantExperience #YYCRealEstate #LegacyInBusiness #HumanConnection #InnovationInPropertyManagement #CalgaryBusiness #PicturePerfectCleaning 🫧📌 Find Khalid & Amhurst Property Management Online: 🔗 Website: Amhurst Website 🔗 LinkedIn: Khalid Keshavjee | Amhurst Property Management📌 Stay Connected with Mastering Property Management: 📸 Instagram: Mastering Property Management 💼 LinkedIn: Jared SarbitSponsored by: Picture Perfect Cleaning 🫧✨ Creating clean, healthy spaces—and championing the people behind them.

Apr 3, 202539 min

Ep 39Battle of the Management Companies: Building Community Through Competition with Nadia Katz 🏁🤝

In this special episode of Mastering Property Management, we shine a spotlight on an industry event that’s quickly become a can’t-miss tradition for multi-family property managers in Alberta: the Battle of the Management Companies!I sat down with Nadia Katz, Business Development Manager for Alberta at 24/7 Restoration, to talk about this incredible event—and why it's about so much more than just games and prizes.Now entering its 4th year, the Battle was created to bring the property management community together in a fun, casual, and collaborative setting. Hosted at WinSport in Calgary, this event celebrates connection, healthy competition, and appreciation for the people who make our industry thrive.🔑 Key Takeaways: ✅ Why the Battle of the Management Companies is unlike any other industry event ✅ How events like this strengthen relationships across companies and roles ✅ What attendees can expect from this year’s event—from luge racing to mini-golf ✅ How fun and connection can directly improve workplace culture and collaboration📢 The message is clear: when we take time to step away from the daily grind and celebrate each other, everyone wins.📺 Watch the full episode here: https://youtu.be/iKuxJEDNys8 🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN#BattleOfTheManagementCompanies 🏆 #MasteringPropertyManagement 🎙️ #TeamBuilding #YYCEvents #PropertyManagement 🏢 #IndustryCulture #Networking #CollaborationOverCompetition #247Restoration #PicturePerfectCleaning 🫧📌 Find Nadia Katz and 24/7 Restoration Online: 🔗 Website: 24/7 Restoration 🔗 LinkedIn: Nadia Katz | 24/7 Restoration📌 Stay Connected with Mastering Property Management: 📸 Instagram: Mastering Property Management 💼 LinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning 🫧✨

Mar 25, 202522 min

Ep 38AI in Property Management: The Competitive Edge with Phil Sobkow 🤖🏢

In this episode of Mastering Property Management, we explore how AI is transforming property management with Phil Sobkow from Charter Property Management.AI isn’t just another tool—it’s a game-changer. Phil describes AI as an infinite team of assistants that can handle administrative tasks, streamline processes, and enhance efficiency. Smaller property management firms that adopt AI now will gain an unfair advantage in pricing, speed, and flexibility, outpacing larger firms struggling with slow adoption.🔑 Key Takeaways:✅ AI as a workforce multiplier – How it enhances efficiency and operations✅ Where to start? – Why ChatGPT is the best entry point for property managers✅ Small firms, big wins – How AI levels the playing field against larger competitors✅ The future of AI in property management – What’s coming next📢 Phil’s advice? Start small. Use AI for simple tasks like email tone-checking, then gradually scale up. The future belongs to those who adapt—and the time to start is now.📺 Watch the full episode here: https://youtu.be/yUi2JT3BGXE🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN#AIinRealEstate 🤖 #PropertyManagement 🏢 #Innovation #ArtificialIntelligence #PropTech #ChatGPT #Efficiency #BusinessGrowth #MasteringPropertyManagement 🎙️📌 Find Phil Sobkow and Charter Property Management Online:🔗 Website: https://www.charterpm.ca/🔗 LinkedIn:Phil Sobkow https://www.linkedin.com/in/philsobkow/Charter Property Management https://www.linkedin.com/company/charter-property-management/📌 Stay Connected with Mastering Property Management:📸 Instagram: Mastering Property Managementhttps://www.instagram.com/mastering_property_management/💼 LinkedIn: Jared Sarbithttps://www.linkedin.com/in/jared-sarbit-9604a329/Sponsored By: Picture Perfect Cleaning 🫧✨https://www.pictureperfectcleaning.ca/

Mar 11, 20251h 4m

Ep 37The Key to Property Management Success: Communication & Technology with Darryl Talbot 🎙️🏢

In this episode of Mastering Property Management, we sit down with Darryl Talbot, Vice President of Astoria Asset Management, to discuss the most critical factors in property management success: communication and technology.Astoria Asset Management, founded in 2005, has built a strong reputation across Airdrie, Cochrane, Calgary, Olds, and beyond by delivering value-based management, meticulous financial reporting, and exceptional client relationships. With a diverse portfolio spanning residential and commercial condominiums, single-family homes, and homeowners associations, their insights into industry best practices are invaluable.🔑 Key Takeaways:✅ Why communication is the #1 reason clients switch property management companies✅ How trust is built through proactive and transparent interactions✅ The game-changing role of technology in streamlining property management✅ Why investing in the right software (like Yardi) enhances tenant experience and operational efficiency📢 Darryl shares why investing in technology pays off tenfold—leading to faster, more accurate, and more consistent service for clients.📺 Watch the full episode here: https://youtu.be/WcGkKpuQTwE🎧 Listen to the full episode here: https://open.spotify.com/show/3NRlQX53QaK2tvjIQEYOpN#PropertyManagement 🏢 #AstoriaAssetManagement #CommunicationMatters 📢 #TechnologyInRealEstate 💻 #MasteringPropertyManagement 🎙️ #RealEstateInnovation 🚀 #Yardi #PropertyInvestment📌 Find Darryl Talbot and Astoria Asset Management Online:🔗 Website: Astoria Asset Management 🔗 LinkedIn: Darryl Talbot | Astoria Asset Management📌 Stay Connected with Mastering Property Management:📸 Instagram: Mastering Property Management💼 LinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning 🫧✨

Feb 27, 202539 min

Ep 36Building for Generations: Harrison Zivot on Ronmor’s Long-Term Vision 🏗️⏳

In this episode of Mastering Property Management, we dive into multi-generational real estate investment with Harrison Zivot, Vice President, Investment at Ronmor Developers Inc.. As a third-generation family owner, Harrison shares how Ronmor’s long-term vision sets it apart from other developers in the industry.Unlike many real estate firms that churn capital for short-term returns, Ronmor has the ability—and patience—to invest in land for generations. As Harrison puts it:💬 “I look at the pieces of land my grandfather helped purchase—he wasn’t even alive to see them developed. Not a lot of companies have that ability.”This strategic patience has allowed Ronmor to capitalize on prime locations, shaping Alberta’s real estate landscape with sustainable, high-quality investments that stand the test of time.🔑 Key Takeaways:✅ Why long-term vision is Ronmor’s biggest competitive advantage✅ How multi-generational ownership shapes real estate investment strategy✅ The importance of prime locations for lasting value✅ Why Harrison is bullish on Calgary’s entrepreneurial spirit & future growth📢 Don’t miss this insightful episode on how patience, vision, and strategic planning have made Ronmor a powerhouse in Alberta’s real estate industry.📺 Watch the full episode here: [Insert Link]🎧 Listen to the full episode here: [Insert Link]#Ronmor 🏗️ #MasteringPropertyManagement 🎙️ #RealEstateInvestment 📈 #FamilyBusiness #LongTermVision ⏳ #GenerationalWealth 💰 #PropertyManagement 🏢 #CalgaryGrowth #RealEstateDevelopment📌 Find Harrison Zivot and Ronmor Developers Inc. online:🔗 Website: https://ronmor.ca/🔗 LinkedIn: Harrison Zivot | Ronmor Developers📌 Stay Connected with Mastering Property Management:📸 Instagram: Mastering Property Management💼 LinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning 🫧✨

Feb 18, 202528 min

Ep 35Mastering the Iconic Chinook Mall with Mikayla Neustaedter! 🛍️✨

In this episode of Mastering Property Management, we take you inside the operations of Chinook Mall – one of Canada’s most iconic and beloved shopping destinations! With 252 stores, top-tier restaurants, and a diverse mix of luxury and popular brands, it’s a property that millions of people love to visit.But how does a mall of this scale run smoothly every day? We get the inside scoop from Mikayla Neustaedter, Operations Manager with Cadillac Fairview at Chinook Mall.Mikayla shares her day-to-day life managing the fast-paced and ever-changing needs of such a large and complex space. From ensuring tenant satisfaction to maintaining safety and cleanliness for both the public and back-of-house operations, it’s all about creating exceptional places and experiences for everyone involved.🔑 Key Takeaways:✔️ What it’s like to manage a massive property with hundreds of stores and stakeholders✔️ How to balance the needs of diverse tenants, from luxury brands to mid-range stores✔️ Why safety and cleanliness are critical to delivering an exceptional tenant and customer experience✔️ The importance of regular maintenance and inspections in a property of this scale📢 Don’t miss this behind-the-scenes look at how one of Canada’s top shopping centers keeps everything running smoothly!🎧 Watch now and learn actionable strategies for property management success!#ChinookMall 🛍️ #PropertyManagement #CadillacFairview #RetailManagement #OperationsLeadership #MasteringPropertyManagement 🎙️ #CustomerExperience #SafetyAndCleanliness 🧹✨ #BusinessInsights📌 Find Mikayla Neustaedter and Cadillac Fairview Online:🔗 Website: https://www.cadillacfairview.com/ https://shops.cadillacfairview.com/property/cf-chinook-centre🔗 LinkedIn: Mikayla Neustaedter | Cadillac Fairview📌 Stay Connected with Mastering Property Management:📸 Instagram: Mastering Property Management💼 LinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning 🫧✨

Feb 6, 202558 min

Ep 34Breaking Barriers: Accessible Properties with Nabeel Ramji & Marco Pasqua! ♿🏢

In this episode of Mastering Property Management, we dive into the critical topic of property accessibility with two industry leaders: Nabeel Ramji and Marco Pasqua.🔹 Did you know? Over 22% of Canadians live with a disability, and that number is rising. Creating accessible spaces isn’t just about compliance—it’s about equity, inclusion, and better experiences for everyone.Meet Our Guests:✅ Nabeel Ramji – Co-Founder of Pedesting, a navigation app designed to help people find the most accessible routes. A passionate accessibility advocate and one of Calgary’s Top 40 Under 40, Nabeel brings a unique perspective, having spent 9 years in property management before launching Pedesting.✅ Marco Pasqua – Professional Speaker, Accessibility Consultant, and Author, Marco has spent his career advocating for universal design and inclusive employment strategies. He’s worked with the Rick Hansen Foundation, municipalities, and business leaders to improve accessibility in the built environment.🔑 Key Takeaways:✔️ The biggest accessibility challenges in real estate and property management✔️ How technology and design can create more inclusive spaces✔️ Practical steps for property managers and developers to improve accessibility today📢 Don’t miss this eye-opening discussion on how we can build a world where everyone has access to safe, functional, and welcoming spaces.🎧 Watch now and be part of the movement for more accessible properties!#Accessibility #InclusiveDesign #PropertyManagement #UniversalDesign #MasteringPropertyManagement #Pedesting #DisabilityAdvocacy #RealEstateInnovation📌 Find Nabeel Ramji & Pedesting Online:🔗 Website: https://pedesting.com/🔗 LinkedIn: Nabeel Ramji📌 Find Marco Pasqua Online:🔗 Website: https://www.marcopasqua.com/🔗 LinkedIn: Marco Pasqua📌 Stay Connected with Mastering Property Management:📸 Instagram: Mastering Property Management💼 LinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning 🫧✨

Jan 29, 202540 min

Ep 33Building Resilient Communities with Rhiannon Thomas-Uyarer! 🌟

In this episode of Mastering Property Management, we dive into how Concert Properties brings its vision of creating resilient, inclusive communities to life with insights from Rhiannon Thomas-Uyarer, Director of Property Management (West).Concert Properties has been a leader in Canadian real estate since 1989, driven by a mission to develop spaces where communities thrive. Rhiannon shares how early-stage collaboration across teams ensures every project is designed with tenant needs and long-term resilience in mind.She also provides valuable advice for aspiring property managers: build strong relationships, be curious, and have the patience to grow—success doesn’t happen overnight.🔑 Key Takeaways:The importance of collaboration with development teams from day one.How asking the right questions early can improve tenant experiences.Why meaningful relationships and curiosity are essential for career growth in property management.📢 Don’t miss this episode to gain insights into leadership, collaboration, and creating tenant-focused communities!🎧 Watch now and take your property management skills to the next level!#PropertyManagement #Leadership #Collaboration #CommunityBuilding #RealEstate #MasteringPropertyManagement #Growth #Relationships📌 Find Concert Properties and Rhiannon Thomas-Uyarer online:LinkedIn: Concert Properties | Rhiannon Thomas-UyarerWebsite: Concert Properties🔗 Stay Connected with Mastering Property Management:Instagram: Mastering Property ManagementLinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning 🫧✨

Jan 16, 202523 min

Ep 32Sustainable Success with Ryan Giesbrecht! 🌍✨

In this episode of Mastering Property Management, we explore the art of balancing operational efficiency and tenant satisfaction with Ryan Giesbrecht, Regional Operations Manager at GWL Realty Advisors.For over 30 years, GWL Realty Advisors has been at the forefront of building and managing sustainable communities that engage, excite, and inspire. Their philosophy goes beyond property management—it’s about creating spaces where people thrive.Ryan shares his expertise on managing diverse property portfolios across multiple cities, emphasizing that great outcomes start with great teams and that true operational success comes from practical, cost-effective strategies rather than flashy, unnecessary expenses.🔑 Key Takeaways:Why building a strong team is essential for managing large property portfolios.How to strike the balance between cost savings and tenant comfort.The importance of making smart, purpose-driven decisions in operations management.📢 Don’t miss Ryan’s insights into how GWL Realty Advisors delivers value, sustainability, and excellence across their diverse property portfolio.🎧 Watch now and gain actionable strategies for smarter property management!#PropertyManagement #Leadership #Sustainability #RealEstate #OperationsManagement #MasteringPropertyManagement #Innovation #Teamwork📌 Find GWL Realty Advisors and Ryan Giesbrecht online:LinkedIn: GWL Realty Advisors | Ryan GiesbrechtWebsite: GWL Realty Advisors🔗 Stay Connected with Mastering Property Management:Instagram: Mastering Property ManagementLinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning 🫧✨

Jan 7, 202545 min

Ep 31Mastering Value Creation with Kevin Humphrys! 🏙️ | Episode 31

In this episode of Mastering Property Management, we explore the art of value creation with Kevin Humphrys, Vice President, Real Estate Management, Western Canada at Epic Investment Services.Epic Investment Services is a fully integrated real estate platform dedicated to helping clients achieve their investment goals. Kevin shares his expertise in managing diverse property portfolios and explains how teamwork, collaboration, and understanding client objectives drive success in real estate management.🔑 Key Takeaways:The power of teamwork: “Success happens when the team pushes and pulls in the same direction.”Why understanding ownership groups’ goals is critical to creating tailored value.How Epic Investment Services maximizes value for clients across Western Canada.📢 Don’t miss Kevin’s insightful strategies on leadership, teamwork, and creating value in property management. Watch now to elevate your approach to real estate management!#PropertyManagement #RealEstate #Leadership #ClientValue #Teamwork #CommercialRealEstate #EpicInvestmentServices📌 Find Epic Investment Services and Kevin Humphrys online:LinkedIn: Epic Investment Services | Kevin HumphrysWebsite: Epic Investment Services🔗 Listen to Mastering Property Management for more insights:Instagram: Mastering Property ManagementLinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning

Dec 5, 202453 min

Ep 30Exploring Winnipeg’s Real Estate Evolution with Alex Akman! 🏙️ | Episode 30

In this milestone 30th episode of Mastering Property Management, we’re thrilled to welcome Alex Akman, COO of Shindico and fourth-generation property management leader. Shindico has been shaping the Canadian real estate landscape for decades, and Alex brings a wealth of insight into Winnipeg’s unique market and its exciting future.Winnipeg may not have major high-rises or widespread institutional investment—yet—but Alex explains why the city’s distinct infrastructure and steady growth set the stage for transformative opportunities as it nears a population of one million.🔑 Key Takeaways:The unique challenges and advantages of Winnipeg’s real estate marketHow approaching critical mass will create a “snowball effect” of opportunitiesLeveraging technology to enhance tenant relationships and streamline processes📢 Don’t miss Alex’s expert insights into market trends, infrastructure, and how technology drives success in property management. Watch now and gain a deeper understanding of what makes Winnipeg a hidden gem in Canadian real estate!#PropertyManagement #RealEstate #WinnipegRealEstate #Shindico #MultifamilyDevelopment #InnovationInRealEstate📌 Find Alex Akman and Shindico online:LinkedIn: Shindico | Alex AkmanWebsite: Shindico🔗 Listen to Mastering Property Management for more insights:Instagram: Mastering Property ManagementLinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning

Nov 26, 202448 min

Ep 29Mastering Property Management with Peter Altobelli 🚀 | Episode 29

In this episode of Mastering Property Management, we dive into the world of proptech with Peter Altobelli, Vice President at Yardi Systems Inc. Peter was Yardi’s very first employee in Canada, helping build a team of over 500 and establishing Yardi as the go-to software provider, holding an astounding 85-90% market share in Canada’s multifamily and commercial real estate markets!Yardi isn’t just a technology company; they’ve grown by truly listening to clients and adapting to local needs, positioning themselves at the cutting edge of property management technology. Peter shares how Yardi continues to lead in the proptech space, and the responsibility that comes with serving such a large portion of the industry.🔑 Key Takeaways:The importance of a tech-first approach to stay ahead in property managementInsights on how Yardi built a trusted, adaptable platform for Canadian real estateThe role of consistent client support and innovation in retaining market leadership📢 Don’t miss Peter’s valuable insights into proptech leadership and the future of property management. Watch now and level up your understanding of technology in real estate!#PropertyManagement #PropTech #Yardi #RealEstateLeadership #innovationinrealestate 📌 Find Yardi and Peter Altobelli online:LinkedIn: Yardi | Peter AltobelliWebsite: Yardi🔗 Listen to Mastering Property Management for more insights:Instagram: Mastering Property ManagementLinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning

Nov 14, 202446 min

Ep 28Mastering Property Management with Arif Maherali | Episode 28

Mastering Real Estate Marketing with Arif Maherali! 🚀In this episode of Mastering Property Management, we sit down with Arif Maherali, CEO of Cityblock Agency, who’s leading the charge in real estate marketing for residential and multifamily projects. Cityblock has redefined what it means to create real, lasting value in a competitive market by blending innovation with a results-driven service model.From navigating the challenges of the last five years—including the rise of CRM systems and AI—to understanding the true meaning of value, Arif explains why actions always speak louder than words. This isn’t just about adapting to change; it’s about anticipating what’s next and staying a step ahead.🔑 Key Takeaways:How digital transformation and AI are reshaping real estate marketingThe importance of action-oriented service and value creation in building client trust📢 Don’t miss Arif’s insights on future-proofing real estate marketing strategies! Watch now and learn what it takes to stay ahead in today’s dynamic landscape.#RealEstateMarketing #PropertyManagement #Leadership #CityblockAgency #InnovationInMarketing📌 Find Cityblock and Arif Maherali online:LinkedIn: Cityblock Agency | Arif MaheraliWebsite: Cityblock Agency🔗 Listen to Mastering Property Management for more insights:Instagram: Mastering Property ManagementLinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning

Nov 4, 202436 min

Ep 27Mastering 37 Million Square Feet with Denise Froese! 🚀 | Episode 27

In this episode of Mastering Property Management, we sit down with Denise Froese, Senior Vice President at Triovest, responsible for 37 million square feet of retail, office, and industrial properties across Canada!Triovest manages a portfolio worth $10.8 billion and Denise shares what sets them apart: they don’t just act like owners—they are owners. Discover how this mindset drives excellence in third-party management and the importance of leading with integrity, teamwork, and ownership.🔑 Key Takeaways:The value of thinking like an owner in property managementLeadership insights grounded in core values📢 Don’t miss Denise’s powerful perspective on leadership and property management! Watch now and gain valuable insights for your career in commercial real estate.#PropertyManagement #CommercialRealEstate #Leadership #Triovest #RealEstateLeadership📌 Find Triovest and Denise Froese online:LinkedIn: Triovest | Denise FroeseWebsite: Triovest🔗 Listen to Mastering Property Management for more insights:Instagram: Mastering Property ManagementLinkedIn: Jared SarbitSponsored By: Picture Perfect Cleaning

Oct 23, 202452 min

Ep 26Mastering Property Management with Stephanie Lemieux | Episode 26

Episode 26 of Mastering Property Management is here, and it’s a great one! 🎙️I had the privilege of sitting down with Stephanie Lemieux, Director of Property Management at York Realty, for an insightful conversation.Founded in Edmonton in 1985, York Realty is a family-owned powerhouse built on grit, hard work, and an unwavering commitment to excellence. 💪🏽🏢If you’re a property manager striving to lead in the industry, this episode is packed with invaluable insights and leadership gems. Stephanie’s journey is remarkable, and her wisdom is second to none. 💡✨Don’t miss this one—from start to finish, it’s a masterclass! 🔥🎧#Leadership #PropertyManagement #RealEstate #Podcast #MasteringPropertyManagement #IndustryLeaders #CommercialRealEstate #YorkRealtyDon't miss this thought-provoking episode! Tune in to gain valuable perspectives on leadership and team dynamics in property management. Find York Realty and Stephanie Lemieux online: LinkedIn: https://www.linkedin.com/in/stephanie-lemieux-143b7b58?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_apphttps://www.linkedin.com/company/york-realty-inc/Website: https://yorkrealty.ca/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/https://www.pictureperfectcleaning.ca/

Oct 10, 202449 min

Ep 25Mastering Property Management at BOMEX Vancouver 2024 | Episode 25

Mastering Property Management had the incredible honor of moderating a panel at BOMEX 2024 in Vancouver, thanks to the Emerging Leaders of BOMA! The discussion was centered around one of my all-time favorite topics—Personal Branding.A huge thank you to Natasha Sharma, Ainsley Oldershaw, and Steven Pacifico for sharing your invaluable insights. I walked away inspired and filled with new ideas!Grateful for this opportunity and the amazing BOMEX 2024 experience. Truly a milestone for the podcast!Don't miss this thought-provoking episode! Tune in to gain valuable perspectives on leadership and team dynamics in property management.Find the panelists here:LinkedIn:https://www.linkedin.com/in/natashasharma7/ https://www.linkedin.com/in/ainsley-oldershaw-4971297a/ https://www.linkedin.com/in/steven-pacifico-36385416/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram:https://www.instagram.com/mastering_property_management/Linkedin:https://www.linkedin.com/in/jared-sarbit-9604a329/ Website:https://www.pictureperfectcleaning.ca/

Sep 26, 202452 min

Ep 24Mastering Property Management with Lisa McGrath | Episode 24

In this episode, I had the pleasure of sitting down with Lisa McGrath, Owner and Lead Consultant of LPM Enterprises. LPM is the only construction consulting firm that provides white glove service in the industry, with a unique focus on Condo Project Consulting Advocacy.Tune in to hear Lisa's insights on communication, leadership, and turning clients' visions into reality—all while staying true to their budget.👉 Watch the full episode to learn more about how LPM Enterprises is redefining condo project consulting.#MasteringPropertyManagement #Podcast #PropertyManagement #Consulting #CondoAdvocacy #Leadership #Mindset #LPMEnterprisesFind LPM Enterprises and Lisa McGrath online: LinkedIn: https://www.linkedin.com/company/lpm-enterprises/https://www.linkedin.com/in/lisa-mcgrath-hsa-wrt-cpm-b021bb33/Website: https://lpmenterprises.net/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/https://www.pictureperfectcleaning.ca/

Sep 12, 202446 min

Ep 23Mastering Property Management with Sean Kirk | Episode 23

Sean Kirk Director of Property Management for Canderel Group joins us on the Master Property Management podcast.Canderel Group is a company with nearly five decades of experience and an impressive portfolio of over 80 million square feet of properties across Canada.Sean, who manages the Edmonton City Centre, shares his insights on navigating the ever-changing landscape of property management. His key piece of advice? Embrace change. In this industry, adaptability is essential. The ability to not only accept change but to lead it can be a game-changer for aspiring property managers looking to climb the ranks.We also delved into Sean's role as a member of the Downtown Recovery Coalition, where he collaborates with passionate stakeholders dedicated to revitalizing the downtown core. Despite the competitive nature of the industry, Sean emphasizes the importance of unity in improving the downtown area. The coalition is focused on creating transformational spaces that enhance safety, cleanliness, and overall appeal—crucial elements for ensuring a vibrant future for the downtown community.Let’s master property management together!#PropertyManagement #Podcast #Leadership #UrbanRevitalization #CanderelGroup #ChangeManagement #DowntownRecovery #EdmontonDon't miss this thought-provoking episode! Tune in to gain valuable perspectives on leadership and team dynamics in property management. Find Canderel Group and Sean Kirk online: LinkedIn: https://www.linkedin.com/company/canderel/https://www.linkedin.com/in/sean-kirk-92736226/Website: https://canderel.com/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram:https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/https://www.pictureperfectcleaning.ca/

Aug 15, 202451 min

Ep 22Mastering Property Management with Emiel Bril | Episode 22

Emiel Bril, Co-Founder and CEO of VendorPM joins us on the Master Property Management podcast.VendorPM is on a mission to modernize the way property managers and vendors work together. Their platform revolutionizes vendor sourcing, procurement, management, and compliance. The marketplace enables property managers to connect with vendors for building services and contracts of all sizes, while vendors can effortlessly market their services.Today, VendorPM serves 50,000+ vendors, 100+ property management groups, and 6,000+ buildings across the US and Canada. With over $30M in funding, they are becoming a market disruptor, set on revolutionizing the vendor and property management relationship, and improving workflows for everyone involved.Don't miss this thought-provoking episode! Tune in to gain valuable perspectives on leadership and team dynamics in property management. Find VendorPM and Emiel Bril online: LinkedIn: https://www.linkedin.com/in/emiel-b-a1a4a187/https://www.linkedin.com/company/vendorpm/Website: https://www.vendorpm.com/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/https://www.pictureperfectcleaning.ca/

Aug 6, 202433 min

Ep 21Mastering Property Management with Michael Caricari | Episode 21

Michael Caricari, Senior VP of Property Management with Canadian Urban Limited joins us on the Master Property Management podcast.Canadian Urban Limited is one of Canada’s most successful real estate investment firms. Recognized as 1st overall in investor income returns for the period 2000-2022 by Morgan Stanley’s MSCI annual property index, their above-benchmark performance is driven by a disciplined approach to acquiring and managing income-producing properties with future potential. With over $1 billion in assets under management and $3.4 billion in real estate transactions, Canadian Urban Limited exemplifies entrepreneurial integrity and performance.Tune in to Episode 21 to gain more insights from Michael Caricari and learn how Canadian Urban Limited achieves excellence in property management!Don't miss this thought-provoking episode! Tune in to gain valuable perspectives on leadership and team dynamics in property management. Tune in to this episode – it’s a must-watch for anyone interested in the future of property management!Find Candian Urban Limited and Michael Caricari online: LinkedIn: https://www.linkedin.com/in/michael-caricari-7a780816/https://www.linkedin.com/company/canadian-urban-limited/Website: https://www.canadianurban.com/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/https://www.pictureperfectcleaning.ca/

Jul 25, 202444 min

Ep 20Mastering Property Management with Ben Raps | Episode 20

Ben Raps, CEO and Principal of Taurus Commercial joins us on the Master Property Management podcast.Taurus Commercial offers world-class commercial property management to Western Canada’s premier investors. At the core of what they do is their Purpose: Protecting Commercial Real Estate assets for the betterment of landlords, tenants, and our local communities.Don't miss this thought-provoking episode! Tune in to gain valuable perspectives on leadership and team dynamics in property management. #PropertyManagement #Recruitment #HeadHunting #Communication #RealEstate #Podcast #ForesightRecruitmentGroup #WorkplaceStrategy #BuildingRelationshipsTune in to this episode – it’s a must-watch for anyone interested in the future of property management!Find Taurus Commercial and Ben Raps online: LinkedIn: https://www.linkedin.com/in/ben-raps-9b2a5297/https://www.linkedin.com/company/taurus-commercial-real-estate-services-ltd/Website: https://tauruscommercial.ca/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.ca

Jul 18, 20241h 7m

Ep 19Mastering Property Management with David Little | Episode 19

David Little, Director and Co-Founder of Foresight Recruitment Group, joins us on the Master Property Management podcast.Foresight Recruitment Group specializes in Real Estate and Property Management Recruitment across Canada. We prioritize building relationships and delivering honest and transparent services to our clients and candidates, and actively collaborate with BOMA to cultivate talent within the industry.I am thrilled to feature David Little, Co-Founder and Director of Foresight Recruitment Group, a leading recruitment agency specializing in Real Estate and Property Management across Canada. David's stellar reputation in the property management industry is well-deserved, and his deep insights will leave you thinking about how to improve your own practices.Don't miss this thought-provoking episode! Tune in to gain valuable perspectives on leadership and team dynamics in property management. #PropertyManagement #Recruitment #HeadHunting #Communication #RealEstate #Podcast #ForesightRecruitmentGroup #WorkplaceStrategy #BuildingRelationshipsTune in to this episode – it’s a must-watch for anyone interested in the future of property management!Find Foresight Recruitment Group and David Little online: LinkedIn: https://www.linkedin.com/in/davidwlittle/https://www.linkedin.com/company/foresightrg/Website: https://www.foresightrg.com/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.ca

Jul 3, 202444 min

Ep 18Mastering Property Management with Carla Barney | Episode 18

Carla Barney, Property Manager for Atlas Development Corporation, joins us on the Master Property Management podcast.Atlas Development Corporation has developed and managed over 1.6 million square feet of retail, office, and industrial space throughout Canada. Based in Calgary, Alberta, Canada, Atlas specializes in identifying and maximizing the value of its properties, generating strong returns for investors. They currently manage 67 properties.In our conversation, Carla shares her insights on the future of property management, highlighting the increasing role of technology and the evolving nature of workplace strategy post-COVID. We also discuss the importance of effective communication and building strong relationships with property owners, tenants, and contractors. Carla emphasizes that the industry is deeply relationship-based, with trust and long-term connections being key to success.Don't miss this thought-provoking episode! Tune in to gain valuable perspectives on leadership and team dynamics in property management. #PropertyManagement #RealEstate #Podcast #AtlasDevelopment #WorkplaceStrategy #TechnologyInRealEstate #BuildingRelationshipsTune in to this episode – it’s a must-watch for anyone interested in the future of property management!Find Atlas Development Corporation and Carla Barney online: LinkedIn: https://www.linkedin.com/in/carlabarney/https://www.linkedin.com/company/atlas-development-corporation-calgary-/Website: https://www.atlasdevco.com/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.ca

Jun 14, 202432 min

Ep 17Mastering Property Management with Christina Martin | Episode 17

Christina Martin, Property Manager for Hines, joins us on the Master Property Management podcast.Hines is a global real estate powerhouse operating in 30 countries, managing $93.2 billion in assets, 109 million square feet of space, and boasting 66 years of industry excellence.In our conversation, Christina and I delve into the challenges of nurturing the next generation of property management leaders. We explore the nuances of attracting and retaining talent in an industry where career paths are diverse and fluid. Christina emphasizes the importance of building a cohesive team culture that extends beyond traditional boundaries, integrating property management, building operations, and service providers into a unified, motivated workforce.We also discuss the critical role of fostering a sense of excitement and belonging within teams, highlighting how team-building activities can enhance relationships and drive engagement. This episode offers deep insights into creating a work environment that not only retains talent but also inspires long-term commitment and enthusiasm.Don't miss this thought-provoking episode! Tune in to gain valuable perspectives on leadership and team dynamics in property management. #PropertyManagement #RealEstate #TeamBuilding #TalentRetention #Podcast #Hines #LeadershipTune in to this episode – it’s a must-watch for anyone interested in the future of property management!Find Hines and Christina online: LinkedIn: https://www.linkedin.com/in/christina-martin-50052895/https://www.linkedin.com/company/hines/Website: https://www.hines.com/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.ca

May 31, 202436 min

Ep 16Mastering Property Management with Morley Barr | Episode 16

Morley Barr, Senior Vice President of Real Estate Management for Aspen Properties, joins us on the Master Property Management podcast.For this special episode, I had the opportunity to visit The Ampersand, one of Calgary's premier downtown buildings. It was my first onsite recording, and it was made even more memorable thanks to Morley Barr, the Senior VP of Real Estate Management for Aspen Properties. Morley not only gave me a tour of The Ampersand but also guided me to their iconic Calgary Tower property. We also sat down for an in-depth conversation, you will not want to miss. Aspen Properties impresses with their innovative approach to property design and functionality, along with a stellar company culture. Morley stands out as one of the most forward-thinking real estate managers I've encountered. His willingness to embrace new technologies and take calculated risks is truly inspiring.With $1.2 billion in owned assets and 4.25 million square feet of office space under management, Aspen Properties is a significant force in the Canadian real estate industry.Tune in to this episode – it’s a must-watch for anyone interested in the future of property management!#PropertyManagement #RealEstate #Innovation #Podcast #AlbertaRealEstate #AspenPropertiesFind Aspen Properties online: LinkedInhttps://www.linkedin.com/company/aspen-properties/Websitehttps://www.aspenproperties.ca/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram:https://www.instagram.com/mastering_property_management/Linkedin:https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.caMusicbed Sync ID: MB01JI4KPYC6AD0

May 21, 202447 min

Ep 15Mastering Property Management with Darcie Smith | Episode 15

I had the privilege of chatting with Darcie Smith, Senior Property Manager at Enright Management. where she oversees approximately 1 Million square feet of properties in Calgary.With her extensive experience in navigating the complexities of property management, Darcie sheds light on some key aspects that truly resonate with the challenges and opportunities in the industry.One of the biggest hurdles in property management is effective communication amidst dealing with numerous stakeholders simultaneously. Darcie emphasizes the importance of maintaining open lines of communication and avoiding the allure of voicemails. Instead, she champions face-to-face interactions whenever possible, ensuring that every voice is heard and every concern addressed.Darcie's insights into the future of property management are equally thought-provoking. She highlights the inevitable shift towards technology, foreseeing a landscape where paper becomes a relic of the past. However, she candidly acknowledges the bittersweet nature of this transformation. While advancements like tenant portals offer convenience and efficiency, they risk diluting the personal connection that defines the industry.Enright Capital Ltd. provides origination and execution capabilities for risk adjusted real estate investment strategies and development opportunities. We co-invest with institutions and high net worth individuals on investment and development projects in the office, industrial and retail property markets.It was an absolute pleasure delving into Darcie's insights and expertise in property management. Tune in to gain valuable knowledge and insights into the world of real estate management!Find Darcie and Enright Management online: LinkedIn:https://www.linkedin.com/in/darcie-s-07b0a149/https://www.linkedin.com/company/enright-management-ltd/Website: https://www.enrightcapital.com/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.ca

May 7, 202429 min

Ep 14Mastering Property Management with Vanessa Ambrose | Episode 14

One Properties has 48,000,000 square feet developed or under development since 1987, 16,900,000 square feet under management, 630 tenants in retail, office, industrial, and 140+ employees in Edmonton, Calgary, and Toronto.Find Vanessa Ambrose and ONE Properties online: LinkedIn: https://www.linkedin.com/in/vanessa-ambrose?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_apphttps://www.linkedin.com/company/oneproperties/Website: https://oneproperties.com/?utm_medium=organic&utm_source=gmbListen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.ca

Apr 26, 202436 min

Ep 13Mastering Property Management with Tanya Befus | Episode 13

I had the privilege of chatting with Tanya Befus, General Manager at QuadReal Property Group, where she oversees approximately 5.5 Million square feet of industrial properties in Calgary.Tanya's genuine demeanor and her clear desire to always learn truly shine through in our conversation. It's evident why she's so successful in her role, not to mention her impressive tenure as the Treasurer of the BOMA Calgary board.QuadReal is a powerhouse in the real estate industry, with a global presence and a commitment to delivering strong, stable returns while enriching the lives of the communities they serve. With a portfolio boasting over $73.8 billion in assets under management, spanning across Canada, the U.S., the UK, Europe, and Asia Pacific, QuadReal is dedicated to creating spaces and communities that resonate with people.It was an absolute pleasure delving into Tanya's insights and expertise in property management. Tune in to gain valuable knowledge and insights into the world of real estate management!Find Tanya and QuadReal Property Group online: LinkedIn: https://www.linkedin.com/in/tanyabefus/https://www.linkedin.com/company/quadreal/Website: https://www.quadreal.com/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.ca

Apr 2, 202429 min

Ep 12Mastering Property Management with Deb Newell | Episode 12

Deb Newell, Founder of Real-Time Consulting Services. With over 25 years of invaluable experience in the industry, Deb brings a wealth of knowledge and expertise to the table, making this episode an absolute must-listen for property management professionals!Deb's impressive background spans across various sectors within the property management industry, including single-family, multifamily, REITs, PE firms, and more. As a self-described "Fixer," Entrepreneur, Strategic Leader, and Consultant, she specializes in providing personalized consulting services tailored to the unique of property managers.Not only does Deb possess a B.S. in Political Science and an MBA with a double concentration in Leadership and Marketing, but she is also completing her dissertation in Industrial and Organizational Psychology. Her diverse skill set encompasses leadership training, business strategy, project management, team development, and S.W.O.T. analysis.With a remarkable track record that includes successfully renovating and managing thousands of rental properties, founding and selling a property management company, and actively contributing to various industry associations, Deb's expertise is incredibly valuable.Tune in to episode 12 of Mastering Property Management to gain invaluable insights from Deb Newell and take your property management endeavors to new heights! 🏢💼Find Deb and Real-Time Consulting online: LinkedIn: https://www.linkedin.com/in/deb-newell/Website: https://www.propertymanagementconsulting.com/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.ca

Mar 14, 202441 min

Ep 11Mastering Property Management with Neil Lathangue | Episode 11

Neil Lathangue, President of DCS Global, joins us on the Podcast to share how he is shaping the property management industry from a janitorial and facilities perspective.DCS Global is dedicated to ensuring properties achieve the highest standards in janitorial services, guiding them through accreditations, ESG commitments, and more. With their data-driven approach and expertise, they help property managers enhance Indoor Environmental Quality and create safe, sustainable environments for tenants and visitors. Don't miss this insightful conversation as Neil shares valuable insights on navigating the complexities of property management and achieving excellence in facilities maintenance. Tune in now!Find DCS and Neil online:LinkedInhttps://www.linkedin.com/in/neillathangue/https://www.linkedin.com/company/dcs-global-enterprise-canada-inc/Websitehttps://dcsglobaladvisors.com/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.ca

Mar 4, 202446 min

Ep 10Mastering Property Management with R. Scott Hutcheson | Episode 10

Scott Hutcheson, Executive Chair of Aspen Properties, joins us on the Podcast to share his incredible story of building a Real Estate Empire with true integrity. With a staggering $1.2 Billion in owned assets and oversight of 4.25 Million square feet in office space, Scott Hutcheson's impact on the industry is undeniable. Yet, beyond his impressive numbers lies a narrative of integrity and principled leadership, making him not just a legend but a beacon of ethical excellence in real estate.In our latest episode of Mastering Property Management, I had the privilege of delving into Scott's wealth of knowledge and experience. From strategic asset management to fostering a culture of integrity, every moment of our conversation was brimming with invaluable lessons.Join us as we uncover the secrets to building a real estate empire with unwavering principles and ethical practices. Trust me, the insights shared in this episode are a goldmine waiting to be explored.Find Aspen Properties onlineLinkedIn:https://www.linkedin.com/company/aspen-properties/Website: https://www.aspenproperties.ca/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin: https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.ca

Mar 4, 202459 min

Ep 9Mastering Property Management with Melissa Ferguson | Episode 9

Melissa Ferguson, President of Symmetry Commercial Real Estate Ltd., joins us on the Podcast to share her story. From founding Symmetry in 2018, Melissa was driven by a passion for tailored solutions. Her commitment to flexibility and personalized service shines through in every aspect of her work. With a portfolio encompassing +/- 550,000 sf across 18 properties in various Alberta locations, Melissa has spearheaded numerous successful ventures, including multi-million-dollar Capex projects.Find Melissa and Symmetry Commercial Real Estate online!LinkedIn:https://www.linkedin.com/in/melissa-ferguson-51b9773b/https://www.linkedin.com/company/symmetry-commercial-real-estate-ltd/Website: https://symmetrycre.ca/Listen to our Mastering Property Management podcast as we delve into insightful conversations with industry experts, offering strategies and valuable insights to elevate your property management skills. Whether you're a seasoned pro or just starting out, we're here to help you reach new heights in property management.Instagram: https://www.instagram.com/mastering_property_management/Linkedin:https://www.linkedin.com/in/jared-sarbit-9604a329/www.pictureperfectcleaning.ca

Feb 8, 202441 min