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The Value of Values With Paul Stoddart, CMO of Customer Success and Growth, Salesforce
Episode 417

The Value of Values With Paul Stoddart, CMO of Customer Success and Growth, Salesforce

What is the true value of a tight-knit work environment? Paul Stoddart, the CMO of Customer Success and Growth at Salesforce, joins us to discuss his first six months at the CRM software provider. Paul shares why the company’s “family” culture and hyperfocus on customer experience contribute to its overall success.

Marketing Trends · mission, mission.org

August 17, 202239m 29s

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Show Notes

What is the true value of a tight-knit work environment? Paul Stoddart, the CMO of Customer Success and Growth at Salesforce, joins us to discuss his first six months at the CRM software provider. Paul shares why the company’s “family” culture and hyperfocus on customer experience contribute to its overall success.

Tune in to learn:

  • About Paul’s first six months at Salesforce (5:35) 
  • About the culture of “ohana” at Salesforce (8:50) 
  • Salesforce’s approach to messaging (25:20) 
  • Paul’s perspective on Web3 (32:50)

Mentions:

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Topics

family company culturemarketingmessagingmarketing trendsculturepaul stoddartbusiness strategytrendstechnologydatacmoleadershipsoftwareexperienceenvironmentsalesforcesuccesscustomerindustrybusinesscrm softwarecompany culturecustomer experiencevaluesbusiness values