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The Art and Science of Behaviour
Season 28 · Episode 499

The Art and Science of Behaviour

Marketing News Canada

February 27, 202621m 55s

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Show Notes

Recorded live at SocialPacific 2025 in North Vancouver, Ben Wise and Darren Chiu, co-founders of Captivate, join guest host Rachel Thexton to explore the art and science of human behavior.

Captivate translates academic psychology into practical tools for marketers, sales teams, and leaders, helping them communicate in ways that actually move people.

They unpack why most marketing falls flat by being overly rational, how emotional decision-making really works, and why storytelling, including friction, consequences, and vulnerability, remains one of the most powerful tools in business. 

Because whether you’re selling to consumers or corporations, you’re always selling to a human.


Produced by TAKT.

Topics

consumer psychologybehavioral marketingemotional decision makingstorytelling in marketingpersuasion strategiesbehavioral economicshuman behavior in businesscommunication strategyB2B marketing psychologysales psychologybrand storytellingleadership communicationaudience engagementCaptivateBen WiseDarren ChiuSocialPacific 2025Marketing News Canada