Self-Awareness for Frontline Supervisors: Gaining Clarity to Improve Relationships and Team Performance with Nikki Langman #44
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Show Notes
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
00:00 - Intro
00:28 – Nikki Langman intro
00:51 – Emotional Intelligence and Safety in manufacturing
03:29 – Safety: the common denominator
03:57 – Safety is a 'safe' word – emotional intelligence not so much
05:03 – Taking 'emotion' out of the mix
06:02 – Psychological Safety training
07:48 – Results: 86% LTI(Lost Time Injury) reduction!
09:12 – Talking about trust, communication, accountability people make better choices
10:00 – Emotional Intelligence training can save lives
10:15 – The Genos Emotional Intelligence model
11:00 – The most impactful: Self-Awareness and Self-Management
13:50 – Opportunities for compromises. Really?
15:19 – The Leader's overall presence and empowerment
17:03 – Managing emotions for a positive outcome
18:25 – A story of Shawn's journey and realization – a life-changing impact
20:43 – You just don't know what others are going through – ever
21:46 – Awareness of those around
22:06 – We cannot inspire others if we can't inspire ourselves
23:06 – Becoming more self-aware
24:10 – The Wet Bathing Suit feeling
26:30 – What's the trick to getting out of it as soon as you can? It's time to Pause.
27:21 – Discomfort? An invitation to Pause.
29:04 – Tough conversations
29:50 – Closing
30:22 - End