Manufacturing Culture + Accountability for Operations Managers: Using Transparency to Build Trust and Improve Team Performance with Jason Zenger #28
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Show Notes
Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter.
Now, let's jump in!
What does it mean to leave a legacy of love in leadership?
In this episode, Jason Zenger opens up about his leadership style and how he stays grounded in his values while leading at a high level.
We explore manufacturing leadership, authentic leadership, and emotional intelligence for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. Jason shares practical insights on communication skills, trust building, and accountability, plus how leading with clarity and care strengthens culture, engagement, and long term team performance.
00:40 – 1 year of Mindfulness Manufacturing
01:54 – Jason Zenger; President of Zenger's and 'Making Chips' podcast host
03:00 – A transparent business model based on relationships
03:53 – Every great story comes from a history of struggles
04:23 – A Legacy: I want my team to know that I lead them like I loved them
05:40 – How am I going to show up for work today
06:14 – Where's the risk? What's the cost?
09:27 – Responsiveness and lack thereof
10:30 – Displayed by the best of the best on our team: DO-BE-GO-LIFE
12:38 – Accountability to making the tough calls
14:26 – Groom it or Hire it?
16:46 – Your actions and behaviors supersede your words when it comes to loving others
19:17 – A commitment to establishing your mindset and staying grounded
22:27 – Rebounding from setback
25:40 – What it takes to swallow that humble pill
30:00 – Learning through uncomfortable times
32:21 – Closure
Contact information for Jason Zenger:
zengers.com (Company Website)
MakingChips.com (Blog)