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Resolving Conflict

Resolving Conflict

Manager Tools · Michael Auzenne and Mark Horstman

August 15, 2006

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Show Notes

If you've ever had to deal with two of your directs fighting about something, this is the cast for you. Mark likes to say that "the definition of conflict is two human beings in the same COUNTY." If that's true, then 500 or 1,000 or 5,000 people in the same organization is not just 'a conflict waiting to happen', it's conflict guaranteed to happen.