
Manager Tools
970 episodes — Page 14 of 20
Job Transparency For Development
To better be able to delegate parts of your job, it's best to be transparent about your job.
Licensee Call HR Question
In this podcast, we answer the question, "How can HR improve Manager Tools' impression of them?"
Disaster Recovery Part 1 - Check On Your People
The first thing an effective manager does when a disaster strikes is to check on the safety of your people. People trump all organizational and operational needs.
When Angry, Disengage
Our recommendations on what to do when you are feeling angry with your direct.
No Meetings Monday Morning
Don't schedule meetings on Monday mornings. Meetings slow people down.
Boss One-on-One Pushback
How to respond if your boss tells you he/she doesn’t agree with you doing One on Ones.
The Corky Story - Part 3
Part 3 of Dani's best management story about how she used the Manager Tools Trinity to terminate a poor performer in an organization where "you can't fire anyone."
The Corky Story - Part 2
Part 2 of Dani's best management story about how she used the Manager Tools Trinity to terminate a poor performer in an organization where "you can't fire anyone.
The Corky Story - Part 1
Dani's best management story about how she used the Manager Tools Trinity to terminate a poor performer in an organization where "you can't fire anyone."
Politics 101 – Chapter 5 – Favors Matter (Part 2)
Doing "favors" for colleagues is an important part of the political/relationship culture in all organizations. It pays to give and to receive them.
Politics 101 – Chapter 5 – Favors Matter (Part 1)
Doing "favors" for colleagues is an important part of the political/relationship culture in all organizations. It pays to give and to receive them.
THE Development Question
Learn to ask your directs, "What do YOU think?" when they come to you with problems. THAT is the simple way to develop their skills – have them learn new ones.
Span of Control Guidelines
How many people the average manager can supervise, and what rules to apply when creating team sizes.
Don't Waste Your Vote - Part 2
Don't vote against a plan or decision if you're the only one doing so, unless it's for ethics or principles (and it usually isn't).
Don't Waste Your Vote - Part 1
Don't vote against a plan or decision if you're the only one doing so, unless it's for ethics or principles (and it usually isn't).
Insist on Behavior When Assisting
The best way to help colleagues and fellow managers with their employees is to insist on behaviors. But most managers don't think this way.
Documentation Basics - Part 2
How To Document Performance - Part 2.
Documentation Basics - Part 1
How To Document Performance.
Writing a Job Description - Part 2
The conclusion of our series on how to write a simple job description.
Writing a Job Description - Part 1
How to write a simple job description.
Assume Positive Intent
Assume positive intent when analyzing the actions of others, especially directs.
Handling Special Emails
Certain emails DO justify reading them with some urgency. The key is keeping a very short list.
Project Status is Never "Fine"
Never ask how a project is going. You'll get information that isn't helpful…and it's your fault. Ask for status, and define what status is.
Flexible Coaching Deadlines
This guidance recommends extending short coaching deadlines when your directs show that they can meet them, and keeping deadlines flexible based on performance.
Communicating Lateness
This guidance describes how to communicate lateness for one's responsibilities.
Resolving Relationships That Have Gone Sour
Our guidance on restarting relationships which have gone sour.
You Might Want to Consider ...
Executives are often vague or indirect in giving feedback. One way they do so is to say, "You might want to think about..."
Visual Record-Keeping - Part 2
The conclusion of our recommendation of using Visual Record-Keeping for meetings that require collaboration and discussion about future plans and discussions (versus historical discussions like status reporting).
Visual Record-Keeping - Part 1
This guidance recommends using Visual Record-Keeping for meetings that require collaboration and discussion about future plans and discussions (versus historical discussions like status reporting).
Don't Change Metrics
This guidance describes why not to change the metrics you use for your team's behaviors.
Horstman's Law Of Uncertainty
This guidance describes what to say when you don't have an answer to a question, even when it's urgent.
Three Strikes Delegation
This guidance describes what to do when a direct repeatedly says no to delegation asks.
My Direct Doesn't Want To Change
This guidance describes how to interact with a direct who resists or refuses more, new, or different work because they're "comfortable where they are", or "not interested in promotion."
Politics 101 - Chapter 4 - Know Thine Enemies
How to be more effective by planning for your enemies' inevitable efforts to undermine you.
Horstman's Noon Rule of Scheduling
This guidance describes why your day "gets away from" you, and how to schedule more effectively.
Hiring "Overqualifieds" - Part 4
The conclusion of our guidance on how – and why – to hire "overqualified" candidates.
Hiring "Overqualifieds" - Part 3
Part 3 of our guidance on how – and why – to hire "overqualified" candidates.
Hiring "Overqualifieds" - Part 2
This cast continues our guidance on how – and why – to hire "overqualified" candidates.
Hiring "Overqualifieds" - Part 1
This guidance describes how – and why – to hire overqualified candidates.
No Dropping Dimes - Part 2
The conclusion of our guidance recommending NOT announcing a colleague’s failure without a courtesy notification.
No Dropping Dimes - Part 1
This guidance recommends NOT announcing a colleague’s failure without a courtesy notification.
Direct Internal Passport
This guidance describes how to help directs understand how to work across organizational boundaries.
Coaching Example - Interrupting (Part 3)
The conclusion of our series on how to coach someone to stop interrupting, using the Manager Tools Coaching Model.
Coaching Example - Interrupting (Part 2)
Another cast on our series on how to coach someone to stop interrupting, using the Manager Tools Coaching Model.
Coaching Example - Interrupting (Part 1)
How to coach someone to stop interrupting, using the Manager Tools Coaching Model.
Effective Interviewer Series - Logistics Clarity
Our recommendations on how to communicate about logistics and schedules in advance of bringing a job candidate in for an interview. This cast is a public part of The Effective Interviewer Series of casts, which are a paid product.
First Meeting New Direct Series - Be Timely
This guidance continues our recommendations about topics to cover with new directs, encouraging them to be on time with themselves, their work, and their commitments.
You Did Not Demonstrate - Part 2
The conclusion of our guidance on how to share shortcomings in evaluations like reviews and interviews.
You Did Not Demonstrate - Part 1
This guidance explains how to share shortcomings in evaluations like reviews and interviews.
Career Tools: Dealing With Objections - Part 2
The conclusion of our guidance on how to deal with objections. This Career Tools podcast is included as a special bonus for Manager Tools Listeners.