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Dealing With Difficult Customers with Shane LaHaye of Prusa Research
Season 1 · Episode 46

Dealing With Difficult Customers with Shane LaHaye of Prusa Research

Maker That Money

February 3, 20231h 19m

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Show Notes

Customer service is an ongoing challenge for a lot of businesses and dealing with less than polite individuals can be a real drag. Today we discuss tips and tricks for dealing with these issues and potentially turning an unhappy customer into a customer for life.

 

Today's Guest: Shane LaHaye, Content Team, Prusa Research: @SameOldShane

 

Andrew Mayhall, Founder & Owner of 3D Gloop: @3dgloop

Alan "Pooch" Puccinelli, Founder & Owner of Repkord: @Repkord

 

Two small business owners who got their start as makers share their experiences and unsolicited opinions a few years into their adventures.