Voice Clones & Phony Texts: Artificial Intelligence Fraud
For National Consumer Protection Week, Mailin’ It! tackles the growing threat of AI-powered fraud with Stephanie Glad, the U.S. Postal Inspection Service's Program Manager for Mail Fraud. Stephanie tells Karla and Jeff how scammers are leveraging sophisticated technology, such as voice cloning and AI-generated text, to make their schemes more personal, urgent, and difficult to detect. She also gives listeners important tips on how to identify these advanced scams, protect their personal information and finances, and the critical first steps to take if they suspect they’ve become a victim.
Mailin’ It! - The Official USPS Podcast
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Show Notes
In an era where technology is advancing at a breathtaking pace, so are the methods of those who seek to exploit it. This episode of Mailin’ It! pulls back the curtain on the darker side of artificial intelligence, revealing how fraudsters are creating hyper-realistic scams that can fool even the most discerning eye. From voice clones that can mimic a loved one in distress to flawless phishing emails, the line between real and fake has never been more blurred. Joined by Stephanie Glad, the U.S. Postal Inspection Service's Program Manager for Mail Fraud, Karla and Jeff explore the anatomy of these sophisticated crimes, including the terrifyingly effective "Grandparent scam." Stephanie, a security expert who’s worked for both the FBI and CIA, takes our co-hosts through the subtle red flags to watch for—like inconsistencies in video calls and requests for payment via cryptocurrency. Their discussion also touches on preventative strategies, such as multi-factor authentication and what to do if you've been targeted. This is a must-listen for all of us trying to safely navigate our increasingly complex digital world.
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