233: Family Tech Support

Katie and David discuss tools and techniques to help you provide tech support to your friends and family and encourage tech independence.

Thanks to MPU listener Jigar Talati for assistance with the shownotes this week!

This episode of Mac Power Users is sponsored by:

Our exclusive sponsor for this episode: Smile:
With productivity boosters like the PDFpen Family and TextExpander, Smile makes you a Mac Power User.

Links and Show Notes:

Links for this episode:

• Katie on Twitter
  

  Putting an SSD in my dad's 2008 MacBook Pro. I've counted 27 screws so far. pic.twitter.com/8TWuocU8vr

  — Katie (@KatieFloyd) December 25, 2014

  
  
• Boxing Day - Wikipedia, the free encyclopedia
  
• OS X Yosemite: Set up users on your Mac
  
• OS X Mavericks: Set up users on your Mac
  
• OS X Yosemite: Set up parental controls
  
• OS X Mavericks: Set up parental controls
  
• 224: The Email Problem | Mac Power Users
  
• Mac Power Users 164: Tackling Email | Mac Power Users
  
• Update OS X and App Store apps on your Mac - Apple Support
  
• Apple automatically patches Macs to fix severe NTP security flaw | Ars Technica
  
• OS X Yosemite: Share your printer
  
• OS X Mavericks: Share your printer
  
• Chrome
  
• Download Firefox — Free Web Browser — Mozilla
  
• OS X: About FileVault 2 - Apple Support
  
• OS X Yosemite: Encrypt the contents of your Mac with FileVault
  
• OS X: About Gatekeeper - Apple Support
  
• OpenDNS: Cloud-Delivered Security Enforcement and Intelligence
  
• MPU Screencast 004: Configuring OpenDNS — KatieFloyd.me
  
• The Incomparable | Forcegiving (Episode 222)
  There’s now a teaser trailer for “Star Wars: The Force Awakens”, and you know we have opinions. And so, in great Incomparable fashion, we’re here to talk about 80 seconds of video for more than an hour. How could we not?
  
• 1Password
  
• ScreenCastsOnline - SCOM0421 1Password 4 for Mac
  
• Unlimited Online Backup - Easy, Secure Online Backup Services | Backblaze
  
• Online Data Backup - Offsite, Onsite, & Cloud - CrashPlan Backup Software
  
• Mac Basics: Time Machine backs up your Mac - Apple Support
  
• Dropbox
  
• Screens - Control Your Computer Remotely - Edovia
  
• TeamViewer - Free Remote Control, Remote Access & Online Meetings
  
• join.me | Free Screen Sharing, Online Meetings & Web Conferencing
  
• How to make a bootable OS X 10.10 Yosemite install drive | Macworld
  
• Titanium Software - Home
  
• CleanMyMac 2: The Best Mac Cleanup App. Clean My Mac OS X
  
• DiskWarrior 5 - The Disk Utility for Mac Disk Repair, Mac Directory Repair, Mac Disk Recovery, Mac Data Recovery
  
• The Omni Group - OmniDiskSweeper
  
• DaisyDisk - Analyze disk usage and free up disk space on Mac
  
• iCloud: Back up your iOS device to iCloud
  
• My Photo Stream FAQ - Apple Support
  
• Apple - Accessibility - iOS
  
• Understanding notifications on iPhone, iPad, and iPod touch - Apple Support
  
• iCloud: Find My iPhone overview
  
• Using Disk Utility to verify or repair disks - Apple Support
  
• ScreenCastsOnline
  
• lynda.com software training & tutorials - latest releases