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Show Notes
Asos have ruffled feathers by introducing a new £3.95 returns charge for shoppers. Customers will now have £3.95 deducted from their refund if they keep less than £40 worth of their items. Are people right to be annoyed? Or has fast fashion just become too easy for shoppers? Should more places introduce charges to cut down on people overbuying?
Photo by Kai Pilger