Leading High-Performance Teams in Waterpark Operations ft. Shawn Kidd
Live with Sondra · Sondra Shannon
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Show Notes
🌊 Welcome to this episode of "Live with Sondra", featuring Shawn Kidd, Director of Operations at Island H2O Water Park. With over 30 years of experience in aquatic safety, team leadership, and waterpark operations—including tenures at Disney and StarGuard ELITE—Shawn shares his expertise on driving success in waterpark management.
In this session, Shawn will explore:
- Aquatic Safety Essentials: Proven strategies for ensuring guest safety and minimizing risks in water attractions.
- Building High-Performance Teams: Leadership techniques to motivate and prepare teams for operational excellence.
- Innovation in Operations: The role of cashless systems, dynamic pricing, and weather insurance in optimizing efficiency.
- Enhancing Guest Experience: Methods to improve guest flow and create memorable, enjoyable visits.
- Lessons from Disney: Insights into how Disney’s philosophy shaped Shawn’s approach to leadership and operations.
📅 Don’t miss this opportunity to learn from one of the waterpark industry’s top leaders and gain actionable insights to elevate your park’s operations!
Connect with Shawn Kidd: https://www.linkedin.com/in/shawn-kidd-spk/
🎤 Want to be a guest on our show? Apply here: https://forms.office.com/r/Y4kGTcaWw4