From our sponsor: CSG's Scott Lawrence on digital transformations
In this special sponsored podcast episode, we spe…
Light Reading Podcasts · Phil Harvey
December 15, 202026m 1s
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Show Notes
In this special sponsored podcast episode, we speak with Scott Lawrence from CSG's Experiences Practice division. His job focuses on coaching companies to make decisions that can help them evolve and improve the way customers experience their products and services. Lawrence discusses how and when digital transformations are effective, how companies should measure success and the art of creating a culture that values constant improvement. This podcast is sponsored by CSG.
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