When Evolution Isn’t Enough (with Sean Boots)
Let's Think Digital · Think Digital
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Show Notes
We're back for Season 2! This week, we have Sean Boots, an open government manager and a veteran of digital transformation efforts in the Canadian federal government. In this conversation we talk about how we seem to be stuck in the mud on our digital transformation journey, and Sean's recent presentation at the FWD50 conference and open letter to the Clerk of the Privy Council that lays out his radical (but implementable) ideas that would make the public service better equipped to handle the challenges of today and tomorrow.
Watch on YouTube
https://youtu.be/9qI1R9Z2ouM
Related Links
- To the Clerk, and friends (Sean Boots' open letter)
- Revolution, not evolution, for federal public service delivery (Sean Boots FWD50 talk)
- Chief information officer Catherine Luelo resigns from job revamping federal tech (Policy Options)
- What Canada can learn from Ukraine about digital services for citizens (Aaron Snow / Ottawa Citizen)
- Customer service a new concept for Canada’s Immigration Department (Toronto Star)
- Byte-Sized Progress: Assessing Digital Transformation in the Government of Canada (The Dais)
- Overview of the Government’s Digital Service Transformation (Parliamentary Budget Office)
00:05 Introduction and Season One Recap
01:31 Ryan's Thoughts on the Current State of Digital Government
06:23 Introducing this Week's Guest: Sean Boots
07:46 Interview with Sean Boots
24:00 Why Leaders Need to Have Digital Competency
31:18 Sean's Wildest Ideas
34:49 Reflections on the Canadian Digital Service
43:23 Staying Optimistic
45:09 Conclusion