Best of the Back Catalogue: Loyalty at 7-Eleven Denmark (#756)
Let's Talk Loyalty · Paula Thomas
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Show Notes
This episode is sponsored by Points, a Plusgrade company.
Read more about their Exchange solution as a growth channel for loyalty programs here.
7-Eleven Denmark has redefined convenience retail by evolving from a traditional kiosk model into a modern, food-focused destination—earning the title of International Convenience Retailer of the Year.
In this Let’s Talk Loyalty episode, Managing Director Jesper Østergaard shares how shifting customer needs, healthier offerings, and brand innovation are shaping their approach to loyalty.
From our Best of the Back Catalogue, we revisit this conversation on transforming convenience into meaningful customer connection.
Show Notes:
2)7-Eleven
4) NACS International Convenience Retailer of the Year Award