#564: Australian Retail Loyalty Insights Report Highlights
Let's Talk Loyalty · Paula Thomas
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Show Notes
This episode is sponsored by Points, a Plusgrade company.
Read more about their Exchange solution as a growth channel for loyalty programs here.
This episode is available in audio format on our Let's Talk Loyalty podcast, and in video format on www.Loyalty.TV.
This year, Let's Talk Loyalty is travelling to the Australian Loyalty Association's Annual Conference.
One of the presentations we are looking forward to is the *2024 Loyalty Insights Report* which the Australian Loyalty Association has recently launched in partnership with the Power Retail, which positions itself as Australia’s premier news and content hub for online retail professionals.
This is the Australian Loyalty Association's second Loyalty Insights Report and this version focuses exclusively on the retail sector, aiming to help retailers understand their customer’s needs, wants, and offer a guide for improving their loyalty program experience.
It offers an impartial insight on consumer perspectives on retail loyalty programs within the Australian market and is billed as the largest and most comprehensive report of its kind in Australia.
Our guest sharing some of the key insights from the report is Sarah Richardson, CEO of the Australian Loyalty Association.
Show notes:
2) Australian Loyalty Association
3) Power Retail