#193: Asia Miles Insights from Cathay Pacific Airways (Short Summary Show)
Let's Talk Loyalty · Paula Thomas
Audio is streamed directly from the publisher (episodes.captivate.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
This episode is sponsored by Points, a Plusgrade company.
Read more about their Exchange solution as a growth channel for loyalty programs here.
In this short summary show, I look back on my 2020 interview with Paul Smitton, CEO of Asia Miles with Cathay Pacific Airways.
Paul shared Cathay Pacific Airways innovative ways of retaining and engaging customers and some of the latest ideas and enhancements of their impressive Asia Miles program.
Show Notes:
2) Paul Smitton, Director Customer – Lifestyle at Cathay Pacific Airways
4) Episode #189: Cathay Pacific Airways Launches Lifestyle & Wellness Innovations