LearnX - Aggressive Customer Virtual Reality (VR) with Jake Phillips, Matt Proud and James Crosby
This is the next in a series of podcasts from LearnX. The interview is with Jake Phillips, Senior Manager, People Capability, ANZ Bank NZ and Matt Proud and James Crosby from Immersive Solutions. The interview focus is a project where ANZ New Zealand has been using virtual reality to simulate interactions with an aggressive customer
Learning While Working Podcast · Robin Petterd
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Show Notes
This is the next in the series of podcasts from LearnX. The interview is with Jake Phillips, Senior Manager, People Capability, ANZ Bank NZ and Matt Proud and James Crosby from Immersive Solutions. The interview focus is a project where ANZ New Zealand has been using virtual reality to simulate interactions with an aggressive customer.
The conversation focuses on the learning experience not on technology. One of the issues with face-to-face learning is often it’s talking about an experience, not having an experience.
Using virtual reality in face-to-face sessions, as talked about in the podcast, means an actual experiential element is added to enhance the learning experience.
Useful links from the podcast
- Find out more about Jake Phillips
- Find out more about Immersive Solutions
- Find out more about about LearnX