Episode 49
The Art of Customer Disappointment | Lean Built - Manufacturing Freedom E49
Lean Built: Manufacturing Freedom · Henry Holsters and Pierson Workholding
June 24, 20241h 0m
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Show Notes
Jay and Andrew dive into the secrets of maintaining productivity amidst workplace interruptions, mastering remote collaboration, and leveraging tools like Slack and Signal for seamless communication. They also talk about the surprising benefits of groupthink, and the art of knowing when it's actually beneficial to disappoint customers—and when it's critical not to.