Norman Bodek on His Most Recent Lean Study Trip to Japan *
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
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Show Notes
Show notes: https://www.leanblog.org/32
Remastered audio June 2021
LeanBlog Podcast #32 once again features our friend and frequent guest, Norman Bodek, noted lean author, consultant, and President of PCS Press. In this episode, Norman talks about his recent study trip to Japan and what he saw there. If you enjoy this podcast, I hope you'll check out the rest of the series by visiting the LeanBlog podcast main page.
Keywords and Main Points, Episode #32
- Trip to Japan
- The use of videotape to analyze the process to look for waste, with the employees
- The purpose of standard work (and kaizen)
- Going after waste relentlessly
- People writing down that they make mistakes
- Shingo said, “we make mistakes, but we don't want defects”
- “Poka yoke” and error proofing
- The use of automation and temporary labor
- Norman — “how ROI, short-term thinking is killing America”
- Norman is going on another study mission in April 2008 — go with him! Contact Norman through his website at pcspress.com about that