
Dan Markovitz on Lean in the Office, Improving Information Flow, and Reducing Waste *
Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
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Show Notes
Show notes: https://www.leanblog.org/52
Remastered July 2021
Podcast Episode #52 is a discussion with a good friend (and sometimes contributor) to the Lean Blog, Dan Markovitz, founder and President of Markovitz Consulting. Markovitz Consulting is a corporate efficiency-training firm specializing in the application of Lean manufacturing principles to business processes. The company's WorkLean program helps knowledge workers reduce the hidden waste in the way they manage information and improves the flow of value to the customer. As such, the WorkLean program supports companies in their Lean journey.
In this podcast episode, we talk about applications of Lean and 5S principles in office and administrative settings.
Episode 52 Key Points and Links:
- How to address situations where the activity in your workday adds no value to customers or clients?
- Identifying and removing waste from business processes
- Lean in a legal/law firm setting
- Office 5S and Visual Management
- Bad Office 5S example from the UK
- Tips for managing email