How listening wins in wars and workplaces.
What if the key to influence isn’t knowing—but admitting you don’t? Could the most powerful leaders be the ones most willing to learn and be changed by what they hear?In this episode, former wartime interrogator Eric Maddox and business president D...
Leading Outward · The Arbinger Institute
Audio is streamed directly from the publisher (audio-delivery.cohostpodcasting.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
What if the key to influence isn’t knowing—but admitting you don’t? Could the most powerful leaders be the ones most willing to learn and be changed by what they hear?
In this episode, former wartime interrogator Eric Maddox and business president David White reveal how empathetic listening proved equally effective in the hunt for Saddam Hussein and in rebuilding trust with a frustrated community. Together, they show that genuine influence begins when we let go of needing to know and instead listen with deep curiosity and care to the people closest to the problem.
Need help developing your leaders or organization? Schedule a complimentary strategy session.
Have a leadership challenge or question you’d like us to explore on the show? Submit it here!