Building Trust Through Effective Communication and Accountability

In this episode of Leading Human, Chad Prevost, co-founder of Big Self School, explores the crucial steps for navigating challenging conversations. From preparation to execution and follow-up, Chad outlines a three-phase approach to ensure meaningful communication and accountability in the workplace.

Learn why pre-work is essential, how to manage emotions during the conversation, and the importance of following up. This episode offers practical tips and frameworks, including the SBIA method, to help leaders handle difficult discussions effectively. Stay tuned for actionable insights to enhance your leadership and your team's performance.

00:00 Introduction to Leading Human Podcast

00:46 Understanding Communication Gaps

01:47 Preparing for Difficult Conversations

05:43 During the Conversation: Handling Emotions

08:35 Post-Conversation Accountability

13:14 Conclusion and Final Thoughts

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