109. The Only Two Reasons for Communication

For leaders, communication is a vital tool that can lead the team to either success or failure. The goal of a request for information is always twofold: to get what you need and to build relationships. By understanding how requests work and responding in a way that's helpful and friendly, not just tactical, you'll be able to enjoy communication more and get what you need from others in no time.

Listen and enjoy!

[00:01 - 10:12] The Only Two Reasons - Interest Vs. Escape

• Communication allows leaders to build strong teams, achieve results, and improve relationships with clients, sales, and others.
• Being caught up in your own thoughts makes you absent from the conversation with the other person.
• It is important to be aware of how communication is being used and what effects it has on relationships.

[10:13 - 12:26] Get Your Head on the Conversation

• Be mindful of why someone is communicating and how they are communicating.
• Be aware of when someone is escaping or investing in communication, as this can affect the effectiveness of the communication.
• Communication is important in order to build relationships and make the team better.

[12:27 - 13:14] Closing Segment

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Tweetable Quotes:

"If you are engaged in communication, you are either in a point of investing in going deeper and being interested in what that individual is talking about or you are looking to escape." - Kenny Chapman

"If I'm sharing, if I'm involved in a lot of sharing communication, am I doing that because I want to share the love, or am I doing that to stroke my ego?" - Kenny Chapman