Leader's Edge

What does a new leader need to know to help shape the future of their firm? Our conversation with Dr. Steven Stowell, Founder & President, Center for Management & Organization Effectiveness.

We want people to shop around for their healthcare, but we don’t necessarily arm them with all the tools to do so. Kim Buckey, vice president of client services at DirectPath, helps Fortune 1000 employers engage their staff in healthcare decisions. She’ll discuss where we are in terms of improving healthcare consumerism and where we still need to go.

InsurTech’s role in transforming the management of health benefits—from emerging technologies around accessing care and care delivery to predictive analytics and improving employee engagement. Our conversation with Derek Newell, President of Castlight Health.

What is the Leadership Challenge and its impact in the workplace? Our conversation with Roxanne Kaufman Elliot, President, ProLaureate.

The most pressing issues in cybersecurity and what role insurance brokers play. A discussion with Tom Kellerman, CEO, Strategic Cyber Ventures.

The Council's Joel Kopperud featured on The David Bach Show talking Colorado Amendment 69

Amendment 69, also known as “ColoradoCare,” is a ballot initiative in the State of Colorado which would completely dissolve employer-provided health benefits and the workers’ compensation insurance market in Colorado. The legislation aims to create a state-operated single-payer health regime and would be devastating to consumer choice, while almost doubling the current state budget. Educating individuals and businesses on what Amendment 69 could mean for cost, quality and access to healthcare was the main point of this podcast with Rob Cohen, chairman and chief executive officer of The IMA Financial Group Inc., in Denver, Colo. Listen to Cohen's conversation with The Council's Joel Kopperud.

Health Advocate is a leading U.S. health and patient advocacy and assistance company that helps more than 40 million employers and consumers navigate the health care system. Listen in to Begley’s conversation with The Council’s Cheryl Matochik.

MSH is one of the largest and most comprehensive suppliers of expatriate insurance services in the world with more than 330,000 insured participants covered worldwide from four regional head offices in Calgary, Paris, Dubai and Shanghai. Listen in to de Dreuzy’s conversation with The Council’s Chief Legal Officer, Scott Sinder.

COUNCILcast Episode 2 – Jon Picoult, Founder & Principal, Watermark Consulting What is customer experience and why does it matter? Jon Picoult, founder and principal of Watermark Consulting, explains the importance of customer experience in business terms: 1. People will pay more for a positive customer experience; 2. A great customer experience increases revenue and reduces (or at least controls) operating expenses; 3. Happy, loyal clients complain less. COUNCILcast is a podcast series brought to you by The Council of Insurance Agents & Brokers.

COUNCILcast Episode 1 – Natalie Holder How do subtle biases interfere with engaging employees and innovating in the workplace? How do micro-inequities inadvertently erode the confidence of rising leaders? Is your company at risk? Natalie Holder, an employment lawyer and author of “Exclusion: Strategies for Increasing Diversity in Recruitment, Retention and Promotion” explains the difference between diversity and inclusion and how a company’s ability to recruit top talent increases dramatically when it improves its inclusive workplace culture. COUNCILcast is a podcast series brought to you by The Council of Insurance Agents & Brokers.