The Growth Key - Shane Cronin, Co-President of SoftwareOne, North America
Lead the Team (Top 2% of Podcasts) · Ben Fanning
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Show Notes
Unlock Exponential Growth
Co-President of SoftwareOne, North America, Shane Cronin, shares a story about a team member going above and beyond for a Fortune 50 customer.
It's a story that demonstrates the power of customer obsession and the impact it can have on a business.
This interview will make you think differently about how you approach customer service and the importance of empowering your team to go above and beyond. You'll hear how SoftwareOne's customer-centric approach has helped them become a leader in the tech world. And you'll learn how to create a culture of customer obsession that can drive incredible results.
You'll also discover:
- A Strategy for "Why"
- How to Build a Framework
- The Key to Data-Driven Decisions
- A Blueprint for Going the Extra Mile
- How to Create a Customer-Centric Culture
Have you ever experienced a moment of truly exceptional customer service? Share your story in the comments below!
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Follow Shane on LinkedIn: https://www.linkedin.com/in/shanecronin/
Learn more about SoftwareOne: https://www.softwareone.com/en-us
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Connect with the Host, #1 bestselling author Ben Fanning
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