Analyst Chat #265: Avoid Making IAM the Default Container for Unresolved Ownership
Analyst Chat
KuppingerCole Analysts · Patrick Teichmann, Matthias Reinwarth
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Show Notes
In this practical episode of the KuppingerCole Analyst Chat, Patrick Teichmann joins Matthias Reinwarth to address a surprisingly common organizational issue: IAM teams being tasked with solving everything.
From HR data gaps to legacy tool cleanup and cross-department handovers — IAM teams often inherit work that isn’t truly their responsibility. This episode is a call to realign IAM strategy with clear ownership, realistic boundaries, and strong service delivery.
In this conversation:
- Why not everything is an IAM problem
- Common traps: onboarding issues, ownership gaps, tool clutter
- How to set boundaries without damaging collaboration
- Using operating models and RACI matrices to define IAM’s real scope
- Why focusing your IAM team improves service quality and security
- How to justify saying “no” — with strategy to back it up
- Preparing for IAM scalability, sustainability, and new regulations
Key takeaway: Sharpening your focus as an IAM team isn't about doing less — it’s about doing what matters most, better.