HOW would you deal with clients who aren't the Decision Makers but say they are
Konshuhs Agility-Project Manager Coach & Agile Coach, Trainer, Mentor & Author · Edward Coke, Jr, MSPM,PMP, CAPM, CSM, Agile Coach
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Show Notes
Mastering Project Management: Identify Real Decision Makers & Effective Decision-Making Tips
In this episode, we explore the essential strategies for identifying real decision makers and mastering the art of decision-making in project management. Through engaging stories and expert insights, learn the importance of understanding project methodologies, avoiding reliance on assumed decision makers, and documenting verbal agreements. Discover actionable tips including presenting multiple solutions, ensuring decision maker involvement, seeking formal approvals, setting empathetic boundaries, and engaging in fact-finding conversations. These strategies are crucial for avoiding project delays, reducing misunderstandings, and improving overall project success. Tune in to gain transformational insights and practical tips for successful project management.
00:00 Introduction: Spotting the Real Decision Maker
00:20 A Client Story: Misidentifying the Decision Maker
02:51 Lessons Learned: Ensuring the Right Person is in the Room
03:50 Framework for Success: Documenting Verbal Agreements
05:21 Framework for Success: Importance of Decision Maker Involvement
06:55 Framework for Success: Approval for Key Milestones
08:08 Presenting Options, Not Recommendations
09:54 Encouraging Transparency Through Project Updates
11:25 Empathizing While Setting Boundaries
12:26 Engaging in Fact-Finding Conversations
13:34 Proactively Scheduling Check-Ins with Senior Management
15:14 Bonus: Defining Project Roles Clearly
15:39 Three Transformational Remarks
17:00 Conclusion and Future Plans