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Conflict Resolution Discussion: How To Manage Team Conflict!
Season 1 ยท Episode 127

Conflict Resolution Discussion: How To Manage Team Conflict!

Konshuhs Agility-Project Manager Coach & Agile Coach, Trainer, Mentor & Author ยท Edward Coke, Jr, MSPM,PMP, CAPM, CSM, Agile Coach

April 13, 202419m 3s

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Show Notes

๐Ÿš€ Ever felt overwhelmed by conflicts in your project management journey? Master Conflict Resolution: A Project Manager's Guide is here to turn the tide in your favor! Dive into this empowering guide, where Ed, your trusted mentor, reveals proven strategies that promise to elevate your management skills from chaotic to harmonious. Whether you're new to the channel or a seasoned viewer, this video is your beacon to navigating project conflicts with grace and assertiveness. In this video, you'll uncover: - The AITO framework for conflict resolution, a blend of PMBOK principles and real-world scenarios. - Assertive communication techniques are used to address and resolve conflicts without escalation. - Building a Support Network within your team for a collective approach to conflict management. - Knowing Your Rights and leveraging them to foster a bully-free work environment. - Personal Empowerment Tips to thrive amidst project challenges and rise above imposter syndrome. CHAPTERS: 0:00 - Conflict Management in Project Environment 1:10 - Conflict Resolution Techniques 6:50 - Identify and Address Potential Stress Points Early 8:22 - Set Expectations Early and Often 9:13 - Establish and Lead with Open Communication 10:52 - Encourage Team Bonding to Build Trust 12:04 - Focus on Solutions, Not Blame 13:21 - Recognize and Reward Collaborative Behavior 14:04 - Seek External Mediation for Unresolved Conflicts 15:30 - Reflect and Learn from Every Conflict 16:20 - Facilitate Constructive Disagreements Using Collaborative Techniques 18:40 - Conflict is Going to Happen, How You Address it is What Matters