When "Going above and Beyond" goes too Far
Keys To The Shop : Equipping Coffee Shop Leaders · www.keystotheshop.com
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Show Notes
Oooh boy - This is a phrase frequently used often in coffee to determine whether or not an employee is exceptional or not. It is also a mentality that we use on ourselves to determine if what we are doing is worthy of praise or earning our keep. Going above and beyond may be a nice and generous thing to do, the problem though is when becomes a tool to unfairly judge employees and to unfairly judge ourselves. I and many others have suffered under unreasonable standards that have been both imposed by bosses and self-imposed out of insecurity.
Today we will be discussing how this manifests and what to do to avoid "going above and beyond" to the detriment of yourself and others.
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